i left my handbag in my floor-hall for just few seconds and suddenly appeared a german couple in the hall, and I saw the man running to their room, and the woman like surprise of seeing me, stoped at the hall with a mobile phone in her hand. She was nervous, and told me something without sense, left the mobile on the hall sofa, and run to the room too... then I realiced my handbag wasn't there, and these mobile was my phone! I went to reception to say that, but the didn't made anything. I told the director, and the same... so I called the police. They came, knocked the door, and no answer... The director was angry and told me that nobody stole anything to me, that I was lying!!! can you believe it? I was a frecuent guess in these expensive hotel, and they treated me this way... Next day, the couple of thieves left the hotel, and the cleaning woman found my empty bag in their balcony! Then the director called me... I though she wanted to apologize, but not: she just seated in the restaurant, made me go to her table, and then she insulted me again, telling that I put the bag in the balcony of this couple!! how could I do this? whit an helicopter??
I don't recommend this hotel... is too expensive for receiving this treatment!(i mean, i was never treated like that before!) and also quality doesn't fits the price. There are better hotels in this area woth much better quality and staff.
- Don Miguel Hotel And Sport
