We are a British Couple travelling from Manchester on Monarch.
We've just come back form a few days in the Gran Melia as Red Level Junior Suite guests.
We were greated fantasticly with bubbles and a tour of the hotel inc the Red Level Lounge. The hotel itself is lovely and all the staff were great.
The Junior Suite itself is very nice but I would say was a little small. The bathroom was narrow and more for one person use, but the two basins suggested otherwise. The wrap around balcony was narrow but useful, great views of the sea at floor 3 or above due to the trees from the garden.
Our TV was hung on the wall at an angle. Being two men we had a look and it was defo the bracket that had been attached wrong rather than the tv not being level. That's poor attention to detail.
The TV picture is really bad and snowy. There is only the News in English (I think). We connected the laptop to it via our own hdmi cable and a walkman via our own phono lead. Note, you have to lift the tv off the wall to connect these (it's not heavy).
In this day and age all these things should be ready for you.
We had a nosey at the Superior/deluxe rooms and they were smaller still (without the lounge) and were defo small.
That style of room at the Ritz Carlton (Gran Melia seem to be alligning themselves with) is twice the size.
We had breakfast in the hotel which was good, they had everything inc a really nice view of the garden. We did have a mis-hap due to over zealous staff clearing the table whilst we were having eggs made but this didn't really matter as the hot drinks were replaced quickly.
We didn't eat dinner here due wanting to explore the town which is literally 10mins walk out the back of the hotel along the prom - which is really very nice.
Friends that we made at the hotel did eat once in the restaurant (off the bar) which is used for the Half Board guests and said the food was dreadful. This agrees with other reviewers on tripadvisor.
However you can get a decent quick meal at the hotels beach bar. We had a Steak and a curry. Both were nice but cold. We were too hungry to complain and wait again so we just ate it. It was very tasty and the cooked to our liking. The cafe made up for it with a free coffee and brandy each.
This cafe is an excellent place for a coffee or a snack/light meal. Really very smart and seems that the locals use it too. The coffee brand is Illy and much nicer than the hotels fairtrade stuff. It's the most popular beach front cafe at lunchtime really speaks volumes to me.
The Red Level lounge always had food of some sort that was very good quality. Although we never saw the afternoon tea/cakes which we did turn up for several times. There is an open bar between 6 and 8pm (9pm in Summer) that consists of bottles to make your own drink (Gin, Vodka, dark rum, whiskey - all premium brands). I asked for a bottle of Dry Martini and a cocktail shaker so we could make vodka-martinis. This didn't go down well with the actual bar staff, so they made us one on the house and said we'd have to purchase them in future.
Not to be beaten I made esspesso or gin martinis instead!
I believe there should have been Cava available all day but only saw this once. That's a shame (like the cake) as it's nice with a splash of vodka in the evening.
The internet is VERY slow. don't bother paying for it in your room. Use your mobile phone and link to a laptop (which you can borrow from the hotel) if you can get a deal/pass with your provider. Mine is Virgin and it works well.
The hotel is very clean. maids helpful, turn down service good.
This is probably the best hotel in the area and would stay here again as it's walking distance from the town where there are many good restaurants especially near Orange Square (bistro paloma 29600 has to be the best we visited).
A cab to Orange Square is about 6 Euro if the 10 min walk is too much for you.
Transfer tip: get a price from the hotel as a taxi is £70 from the airport each way. We hired a car for our trip of 4 nights which was £70, and of course you have the use of it during your stay (parking is free at the hotel). So much cheaper. Check that the car hire company is actually based at the airport, ours wasn't although they claimed to be. It's only a short minibus journey but is another 30 mins to allow for when returning the car. They do take you back to the airport though.
3rd floor or above.
Junior Suites have a wrap around balcony as they're on the corners of the b...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC