“For the price... THE place to stay near Marbella”
This former Westin resort was a great choice for Marbella... if you don't need to be near the water.
We stayed here for 6 nights exploring southern Spain and wanted a low-cost upscale resort-y location. This 10 year-old facility was great. It feels like a smaller Hawaiian-style hotel... with a beautiful pool, lush landscaping and large terraces with sea views from the pool side.
The room was genuinely huge (we got upgraded as it was fairly empty near the end of the season... I believe it shuts down for winter in Nov.), the colorfully-tiled bathroom extremely nice, the beds very comfortable, and overall it was quite quiet. In fact, our room blew away the similarly decorated room at the Four Seasons Punta Mita for style, size and comfort.
The front desk staff is exceptionally friendly... and they were not treated that well by other guests... a few Brits were pretty unpleasant to them while they helped me with various requests. Gloria in particular went well out of her way to give us travel tips and Beatriz was very sweet... as were the young guys who also work there.
There is free wifi in the lobby and parking is 10 euros a night in the underground garage.
The downsides... the location is in an upscale golf development a mile or two up the hill from the sea, so you get great views... but the drive up to it is a long, confusing, narrow, twisty road through some pretty depressing sprawl. Once you navigate it, it's easy to remember the way but our first night we drove all around Marbella trying to find the hotel... and I never get lost. Just remember, take the Ronda exit off the tollway.
Annoyingly, there is no place within miles for coffee and a light breakfast... the hotel was buffet only. As Marbella doesn't wake up till 10am, we were really inconvenienced every morning. The hotel needs to remedy this... it's old-fashioned upselling of a buffet when you just need caffeine.
Also, the carpets in the halls are really disgusting, ripped and dirty. And to me, the worst part. The truly awful, awful post-Westin art throughout the hotel's public areas. It is everywhere. It's also amateurish, embarrassing and all for sale. If they replaced these two depressing features, I would recommend this as a great upscale resort for everyone. We chose to just focus on all it's great features and had an excellent stay.
Room Tip: The pool side rooms have Mediterranean views... especially good one from the top two floors.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 November 2011
Dear Guest,
Thank you for all the details about your experience in our Hotel, and more over, for your positive comments about our personnel.
Please, let me to point out that one of our strengths is the size of our rooms. To give you some numbers, our Meliá room has 40 m2 and our Premium room has 49 m2.
Regarding your comment about how to reach Meliá La Quinta Hotel, I am so sorry if you had inconveniences to find our hotel. To avoid this kind of situation for future guests, please, send us an e-mail to melia.laquinta@melia.com and ask us for a map of how to reach our hotel. We always provide this map to all our guests when they book directly with us and we send them the confirmation of their reservation. In any case, I would like to inform you our GPS coordinates: 36 º 30 '48 N (latitude) and 4 º 59' 41 W (longitude). Honestly, it is not very difficult to find the hotel but if you do not know the area, it is better to be prepared.
On the other hand, I would like to ask you our apologies if some of our personnel informed you that you could not enjoy only a coffee or only a croissant or only toasts. Our Hotel offers a breakfast buffet but if a guest wants only to take a coffee or a light breakfast, we offer this kind of service too.
Also, concerning our carpet, as you mentioned is not the best in the hotel because it is an old carpet. Although let me to do not agree with you that it is ripped and dirty. On this sense, I would like to inform you that we are doing year by year some investments, and the carpet is included on our future improvements.
Finally, I would like to thank you once again for all your comments.
Yours sincerely,
Erika Cobos B.
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC