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Vincci Seleccion Estrella del Mar – reviews, photos

5.0 of 5
Urbanizacion Estrella del Mar. Las Chapas, Carretera Nacional 340. Km, 29604 Marbella, Spain
Hotel amenities
Special offer
15% off room rate
Vincci Seleccion Estrella del Mar
Ranked #11 of 79 hotels in Marbella
4.5 of 5 stars 287 Reviews
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287 reviews from our community

What travellers say about this hotel
  • Pool area(10)
  • Puerto Banus(7)
  • Very nice(6)
  • Sea view(6)
  • Huge bed(3)
  • Star hotel(3)
  • Sun loungers(3)
  • Great time(3)
  • Beach house restaurant(3)
  • Friendly and helpful(3)
Traveller rating
    163
    69
    35
    11
    9
Only show reviews for Family (55) | Couples (160) | Business (4)
Date Rating
Northumberland. England.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Check your credit card statement after dining here.”
3 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

My wife and I decided to celebrate our wedding anniversary with dinner on the terrace, a lovely setting, attentive staff, and great food. On returning home and checking my credit card statement I found they had charged me twice!. I phoned the hotel, they asked me to e-mail my particulars. No reply so I emailed again and asked for a refund for overcharge. Still no reply. My credit card refunded the overcharge.

Stayed June 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema de Vincci Vincci Hoteles Community Manager, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review
22 March 2012
Dear guest,
We would like to thank you for the time you have dedicated to write us your opinions and feedback regarding your stay with us. We are pleased to know that you were satisfied with our location, staff and food, although we are deeply sorry with what happened with your credit card. We would like to clarify that when the cash count was carried out we could not detect any double charge to your account during the dates of your stay so maybe it was an error on the part of the bank. We are pleased, in any case, that it has finally been solved.
We remain at your full disposal for anything you may need.
Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
1 review
4 helpful votes 4 helpful votes
“one place very nice , quiet , nice people , wonderful landscape”
4 of 5 stars Reviewed 23 January 2012
4
people found this review helpful

Verry good hotel , I was for new year vacation , it was one of my best ever , is like a piece of heaven, quiet , nice beach , perfect room , extrordinary and frendly personal .
Food was very good and fresh , and new year gala was very well organized ...my best regards for the cook .
Very close to Marbell , 15 min by bus , close to supermarket if you need somthnig (Liddle and Mercadona is 1 bus station away ) .
I will return fore sure .

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema de Vincci Vincci Hoteles Community Manager, "Community Manager" at Vincci Seleccion Estrella del Mar, responded to this review
25 January 2012
To our esteemed guest:

Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.

We hope to see you again soon at one of our hotels.

Kindest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Friendly staff, stay only superb for the summer period”
4 of 5 stars Reviewed 10 January 2012
7
people found this review helpful

In general I'm very satisfied about the hotel: welcome with champagne on arrival, pleasant friendly staff, cosy-clean and spacious bedrooms (no. 114-115 sea side), gorgeous swimming pools (4 outdoor pools), comfortable pool beds, nice veranda to lounge (outdoor heater available during the winter season), large variety and champagne for breakfast.

Can be improved: the atmosphere at the hotel bar and entertainment area, wifi in bedrooms and swimming pool area (only available at the entertainment area), ambiance and interior of the hotel restaurant.
NOTE: Mac users - hotel cannot supply network cables for Mac users

Beach club: not stunning as many described, although a terrific sea view and next to the beach, very like the "infinity" outdoor pool (unfortunately not warmed), comfortable pool beds, inside only 2 small pools and 2 jacuzzi's - unfortunately not very warm as usual spa's, 2 sauna's, fish spa and other spa threatments available. Regular entrance fee 25 euros and for hotel guests 15euro (probably low season price).
NOT DONE - no food served while you had the intention to relax and sunbathing for a whole day. Only drinks were served (dec-jan). Friendly staff, 5-8min walking distance from the hotel.

Location:
Between Marbella and Malaga city, peaceful area. Depends on your preference if you like to stay far away from the city or like to find peace and relaxatiob. Difficult to find the exit from the highway, even with navigation. 8-10min walk to the beach.
NOTE: beach bars and restaurants are closed during the winter (low) season but you can find lots of restaurants in the neighborhood. Recommend to rent a car. Public transport only reachable from the highway exits (seems dangerous to me to walk along the highway).

Great restaurants close to the hotel:
**www.elviriaresaurante.com - they have lunch specials until 16pm, a 3-course lunch and 1 free drink and 1 free coffee/tea for 20euro. I had a delicious lunch and enjoyed very much.
**Tapas bar/restaurant Borracon De Las Tapas

Room Tip: Room 115 has a nice sea view. Room 114 was nice as well but there are trees that block the sea view...
See more room tips
  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
“in the middle of nowhere”
4 of 5 stars Reviewed 2 January 2012
4
people found this review helpful

Spent a week on b/b here ,nice modern hotel with a Moorish look.Service at the bars a bit sketchy and not a lot near the hotel except for The Beach House and other beach bars.There are a few resraurants on the other side of the motorway to get to these you have to use the underpass .The Centro Commercial in Elveria is a good 20 minute walk at the side of the motorway cross at 2nd footbridge plenty of bars and restaurants here. As nice as the hotel is you really need to hire a car or use taxis to go anywhere around unless you like walking on badly lit roads at nightime.The rooms on the top floor overlooking pools have the best view.

Stayed September 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
2 reviews
“Beautiful hotel, great service, large rooms, amazing beach club!”
5 of 5 stars Reviewed 1 January 2012

This hotel was clean and beautiful with great dining options, friendly and helpful staff (who referred us to a phenomenal tour guide company, Red Label Tour, that I HIGHLY recommend and wrote a review for), and had large and luxurious rooms. Their beach club was beyond incredible with their spas and treatments, fantastic grotto with sauna, separate hydro-therapy areas within the indoor pools, beautiful outdoor infinity pool, and lovely beach. The staff at the beach club were just as friendly as the hotel's and the whole experience at the beach club and hotel was relaxing and it was a great place to unwind.

The only comment I have to make (which isn't a big enough problem to change my 5 star rating) was that I think the beach club should serve food even in the off season. They had a bar that brought our drinks right out to the pool for us which was fantastic, but especially if you're traveling with young children during the off season it would have been a bonus to be able to dine there as well instead of having to go back to the hotel.

Still a 5 star rating and I highly recommend this hotel!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema de Vincci Vincci Hoteles Community Manager, "Community Manager" at Vincci Seleccion Estrella del Mar, responded to this review
16 January 2012
To our esteemed guest:

Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.

We hope to see you again soon at one of our hotels.

Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Vincci Seleccion Estrella del Mar

  • Vincci Hotel Marbella
  • Seleccion Estrella Del Mar Vincci
Address: Urbanizacion Estrella del Mar. Las Chapas, Carretera Nacional 340. Km, 29604 Marbella, Spain
Price range (per night):* INR8,177 - 16,579

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Vincci Seleccion Estrella del Mar
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