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AC Hotel Malaga Palacio by Marriott – reviews, photos

4.0 of 5
Cortina Del Muelle 1, 29015 Malaga, Spain
Hotel amenities
AC Hotel Malaga Palacio by Marriott
Ranked #9 of 101 hotels in Malaga
4.0 of 5 stars 464 Reviews
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464 reviews from our community

What travellers say about this hotel
  • Great location(14)
  • Free minibar(13)
  • Very nice(11)
  • Great view(10)
  • Very good(10)
  • Rooftop pool(9)
  • Soft drinks(7)
  • Top floor(7)
  • Good service(6)
  • Old town(6)
Traveller rating
    189
    203
    51
    12
    9
Only show reviews for Family (47) | Couples (180) | Business (59)
Date Rating
Rural Rusk County, WI
1 review
1 helpful vote 1 helpful vote
“We'll be back”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

We found the hotel clean and comfortable, and centrally located and convenient to everything we wanted to see and do in Malaga. We really appreciated the free minibar. Front desk staff is exceptionally courteous, helpful, and professional. We especially liked Juan Tomas and Francisco; they went out of their way to make us feel welcome and provide helpful tips and pointers. Juan Tomas recommended a restaurant for paella, and his recommendation was spot-on. The room was excellent, and immaculately maintained. The only fly in the ointement was that we left some outgoing mail at the front desk on Sunday, stamped and ready to go, and the staff said they'd mail it. Monday night we noticed it was still there and mentioned it, and they said they'd put it in outgoing mail immediately, but neither of the items has yet arrived to the addressees. Nevertheless, when we visit Malaga again, we plan to stay at this hotel.

Room Tip: Rooms on the south side have a view of the sea, but you'll hear street noise if the balcony door...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kerry M about AC Hotel Malaga Palacio by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGE GONZALEZ SANCHEZ, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review
13 February 2012
Dear clients,

First of all thanks for sharing your experiences in AC Hotel Malaga Palacio with future travellers.
We are pleased you have enjoyed our free minibar, our central location and our sea views rooms where you can see amazing views of Malaga Bay.
Related to our staff we will inform them about your lovely comments in appreciation of all they have done showing nice restaurants and lovely places to visit.
Related to the outgoing mail, normally is sent everyday. We are really sorry about the delay, but it is for sure the mail has been sent.
We are looking forward to seeing you at the hotel again.
Thanks and regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Good city centre hotel. Great Views”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I really liked the AC Palacio.
We had a big comfortable room with a balcony and a fantastic view over the cathedral which is almost next door. It was very quiet and good sun block curtains. Most important.
The beds were comfortable and the bath great.
There were some nice touches like a good radio and an free mini bar. For me this is terrific as I always need lots of water and here I did not have to go out to buy it. We got a a good weekend rate but over all I think it is greatly over priced and we went to a bar for breackfast for a couple of euros instead of 16 each. I think these hotels get away with charging lots to the companies that book in their employees.

The internet was expensive and poor. My computer never would connect but my husbad was able to log on for free in the business centre. I think that Spain , on the whole , has not really got good WIFI and is not yet properly set up for free connectivity

I loved Malaga . I have been there before but long ago and only a day or 2. The Picasso Museum is wonderful and a must. It is a very short walk from the AC.
I would certainly stay here again but only if I got a good rate. The restaurants around are just GREAT but if it were full price I would stay a bit further out.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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JORGE GONZALEZ SANCHEZ, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review
10 February 2012
Dear client,

Thanks a lot for your warm email related our hotel and our facilities.
We are central located and very well placed in the city centre of town. Our clients can enjoy of our amazing views and with all Malaga under your vision. Our breakfast buffett offer hot dishes at the moment and a wide variety of high quality products.
Our clients can enjoy free Internet conexion on the library on the first floor and in the rooms are with extra charge.
We will be really happy in having you again in the hotel in the future, so please, advice us in yur next visit to Malaga.
We are looking forward to seeing you in AC Hotel Malaga Palacio, your home in Malaga.
Thanks and regards.
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Market Drayton
1 review
“AC Hotel Malaga”
5 of 5 stars Reviewed 29 January 2012

Our two nights in the AC were just perfect. This is a very comfortable extremely well located hotel that exceeded our expectations. Our room was modern and well presented with great views and a very reasonable price. The roof terrace was a delight, staff very friendly and (a first for us) a free mini bar, providing soft drinks, water and beer. Highly recommend this hotel and look forward to spending more time here.

Room Tip: Ask for a harbour view
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGE GONZALEZ SANCHEZ, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review
31 January 2012
First of all thanks a lot for sharing your positive comment with all other future travellers.
The hotel is really happy you have enjoyed your stay with us and we will be please in having you again in you home in Malaga.
Thanks a lot for notice our central location, the amazing views to the harbour and our hight quality service. Our aim is your satisfaction so all our staff is focussed to the client service and to satisfy all your request.
We are looking forward to seeing you again in the future.
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Rockwall, Texas
Top Contributor
58 reviews 58 reviews
Reviews in 48 cities Reviews in 48 cities
67 helpful votes 67 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

This hotel really surprised me; honestly, I wasn't expecting much. Check in was fast and efficient after a very long day of travel from the US. My room was huge, even by US standards. Looking over the port, I could see palm trees and cruise ships. The hotel is located in a very bustling area, and many highlights of Malaga are within short walking distance. The televisions were a bit cranky, but I blame low batteries in the remote control. My extra large balcony was a nice surprise, but it had no chairs - as nice as it looked, it wasn't an inviting place to stand. Complimentary mini bar was wonderful, a concept I wish would catch on in other hotels across the world. Room service late one evening was quicker that expected, but the burger was subpar. Realizing most people don't eat burgers in Spain, this really came as no surprise; I wasn't here for the burger afterall. The complimentary lobby wifi worked perfectly. The breakfast was typical European variety, but very good with lots of choices including fried eggs and bacon. Local dinner reservations were made without hassle by the front desk. Checkout was fast and efficient. All in all, I'd stay here again. In fact, I'll be back there this weekend again. Looking forward to the ultra comfy bed and bathroom, too.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGE GONZALEZ SANCHEZ, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review
26 January 2012
Dear guest,

Firstly, thanks a lot for sharing your lovely comments related to our hotel and our staff. Our aim is your satisfaction, and we will be take into account your comments related to our hamburguer, we will tro to do it better every day. Please, contact us for your next reservation the next weekend and we will be pleased in having you again in the hotel.
Thanks and regards,
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Portugal
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great location for Malaga's historic centre”
4 of 5 stars Reviewed 24 January 2012

Staff were very friendly and helpful. We got a good price for the night but wouldn't have been happy paying more. Breakfast was disappointing with very little choice at €15 plus taxes. The location is excellent.

Room Tip: Sea view on high floor.
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  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by PortugalJessie for Malaga
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGE GONZALEZ SANCHEZ, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review
26 January 2012
Dear guest,

Thanks a lot for your words related to our central location near the most important historic buildings and museums, theaters, cafés and restaurants...
Related the Breakfast buffett we are really sorry about your feelings. Our clients can find at the breakfast buffet, different types of cold meets, sausages, fruits, cold and warm sandwiches, dairy products, different types of juices, butters, jams, different types of bread and rolls, and a hot menu " made at the moment and to taste.
We are looking forward to hearing from you again in the future.
Thanks and regards
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Additional Information about AC Hotel Malaga Palacio by Marriott

  • Ac Hotels málaga
  • Ac Hotel málaga
Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Price range (per night):* INR6,217 - 13,218

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