INCREDIBLE FOUR STARS HOTEL?!!!! No help with luggage on arrival sour faced Receptionist said we have nobody for luggage and showed us a small trolley!!! On departure we were charged 34.00 Euros for a meal we never had (we had HB) ! Furthermore, even when telling reception at arrival, that we would be 4 hours late leaving the hotel, they said Oh, thats OK! They charged 50.0 Euros for checking out after 2pm. but were never told that we would be charged that amount. We stayed for 2 weeks, on the positive side Hotel clean but you never knew when the room would be cleaned . . Oh, another detail ! You could only switch on the lights in the room when you put your key card in a special slot... So, you would always come back to an oven like room! Of course it might be OK as far as carbon print are concerned but not with a rickety old Air Cond. which takes time to start working at all. Breakfast time ! Very regimented.. you were shown where you were allowed to sit by sour faced 'waiters' all dressed in grey which were just like something out of a prison canteen! buffet OK but eggs swimming in grease , bacon barely cooked !
Buffet in the evening not much better, chicken really under cooked, etc
Another question I had on paying bill at checking out (after being charged for meals we never had) why were the copies of signed vouchers for drinks charged to room number not
attached to final invoice? .... On the positive side : beautiful weather , and Malaga well worth visiting ,even if the taxi ride was really high!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC