1. Near a building site, it means really really noisy: not relaxing at all

2. Bad food and expensive restaurant, just the breakfast was OK

3. Reception staff not friendly at all

4. Our room wasn't ready when we arrived (and we booked 3 weeks in advance!!!)

5. Didn't change the sheets for 3 days!!!

6. Treatment really expensive!

NOT A 4 star hotel, but surely a 2 star.

Fantastic Spa with many facilities. Just as beautiful as the hotel website showed! Clean rooms and great food. Breakfast was excellent. The staff is very friendly and helpful. The hotel is in a building construction area. Fortunately the building activities do not start early in the morning.

In summary;

Great hotel. Fantastic gym and spa (included in room rate!). Shame about the location. Close to main road. Worrying construction works nearby. Service is a bit slow. Wouldn’t rush back.

We stayed 6 nights at the Hotel Selenza Thalasso in early Sept 2006, booked though Expedia

Location:
The hotel location was a real disappointment for us. Firstly the hotel is quite remote for restaurant, bars, shops or any nightlife. If you want to walk for dinner don’t stay here. I can’t comment on the hotel restaurant as we didn’t eat there. Instead we always used the hire-car to go out to eat. Puerto Banus is only a 10 mins drive and has lots of restaurants.

The hotel is only a hundred yards from a major duel-carriageway road. However a big waterfall fountain in the swimming pool drowns out any real traffic noise, so the road wasn’t an audible problem. It was however an eyesore from the upper floors.

The 15 minute walk to the beach takes you across a road bridge with no proper footpath, so be very careful jumping the barriers and dodging the cars. The sandy beach is clean and quiet, but we stayed by the swimming pool most days.

Building work! The hotel is located between two construction sites. On one side was a complex of nearly finished villas, I guess they may take another few months to complete. More worrying is the rear of the hotel where a new plot was just being started, with large diggers preparing the ground for what looks like several hundreds new villas. To be honest none of these works disrupted our stay, but I would not return to this hotel until all this work is finished, it’s too risky that you might be staying in the middle of a building site.

Hotel:
The hotel is lovely. It only opened in Sept 2005, so everything is lovely and new, and clean. Reception is full of white marble, with a glass lift which is very cool. Free internet in the reception is good too. The first bedroom we were put in was a smoking room, even though we has requested non-smoking, so we asked to change. Our second room was better. Rooms are a good size, very clean, flat TV, great bathroom, comfy twin-beds, air-con, safe, everything you should expect. And nothing to complain about.

The pool area is very nice too with its strange shape pool, with plenty of good quality sun beds and fresh towels from the attendant.

The buffet breakfast in the hotel was excellent, a continental selection with most things you would want. Service at breakfast was a bit slow bringing coffee, and clearing tables.

Now the best bit. The Spa. My girlfriend is more into this than I am but the spa and gym are brilliant. The gym has a good selection of top spec kit and free-weights. Then the spa has water-jet pools, jets, and steam and sauna rooms. If you’ve been to a Thalasso (spa) centre before you will know what these are like. The spa did get busy at peak times, but I was amazed that this was include in the room rate, so we used it everyday.

So once again in summary.
Great hotel. Fantastic gym and spa (included in room rate!). Shame about the location. Need a car. Close to main road. Worrying construction works nearby. Service a bit slow. Wouldn’t go back.

We have just arrived back from what was meant to be a relaxing, wellbeing week away! The selenza hotel sounded the ideal place for this.... their website painted an ideal picture of relaxtion, the ideal getaway and a spa retreat! We arrived to find the hotel was in the middle of a building site, we woke to the sound of a jcb digger at 07:30 every morning! This went on during the day accompanied by drilling and shouting workmen in the opposite building site where they were putting up around 50 apartments! The noise from traffic which travelled on one of the busiest dual carriagways in spain was on the hotels doorstep!!! We had to keep the door closed and couldnt enjoy the balcony. The hotel even had their own digger on site, beside the swimming pool, which started at 08:30. We had to endure this noise whilst trying to enjoy breakfast..... though, they tried to over ride the digger by pumping dolphin music into the restaurant!!! The only plus point is the spa and treatment area in the ( thankfully ) basement! Please note...... prices for the treatments are about double than at your beauty salon at home. This is why they dont have the price list on the website!!! A facial from 100-130 euro. Reflexology 65 euro for 30mins. Sesweed/mud wrap which took 20 mins was 100 euro. Massage 100 euro. The idea of the hotel is great.... BUT... not near a very busy road, building site and treatments that are over priced and average! Shame... was so looking forward to a relaxing week away! I feel like I need another holiday...