This is a property that is at least 20 years past a needed renovation. Worse, it has the quirkiest set up for basic amenities that I have ever experienced, certainly dreamed up by some penny pinching accountant who doesn’t realize that losing a towel or two along the way is the price you pay for a comfortable and stress free holiday that people will want to come back to. Before I give you the details, I do want to comment that there are a lot of activities on property and the property itself is large. We didn't golf but guest commented that there were good choices nearby. The food was basic buffet style adn the rooms were basic although with uncomfortable beds. They do offer a lot to do especially for families with kids…if only it were updated and had ‘normal’ hotel practices. OK, here is how my arrival started and you will get the idea.
Show up at front desk…check in, give credit card, and get my key
Walk to room
See that the safe doesn’t have a key
Call front desk
‘You will have to come here to get a key’
Walk to front desk
‘You need to give us a 10Euro deposit’
‘Please just put it on the room’
‘We can’t, it has to be cash’
Walk back to room to get cash
Walk back to front desk to get key
Walk back to room with key
Get ready to go to pool and walk to pool
Grab open lounges (of which there are many)
Look around for towels…not obvious
Ask lifeguard ‘you have to get the towel from the towel girl at the indoor pool’
Walk to indoor pool
See sign that says towels only available from 10-noon and 5-7pm. Fortunately it is 5:05pm (pity the poor fool who shows up at 12:05pm).
Towel girl ‘we need a 10Euro deposit for each towel and you can only return them after three days’
‘Of course, you need cash correct?’
‘Si’
Walk back to room to get 30 Euro
Walk back to indoor pool
Pay my deposit and leave with three old looking towels all of different colors and shapes.
Walk back to lounges
Son says ‘Dad, lets play some ping pong’
Ask British couple playing next to open table where you get the paddles and balls. ‘At the front desk’.
Walk to front desk
‘Yes we have paddles and balls but you need to give a 10Euro deposit’
‘You’re kidding me!?’
Walk back to room
Walk back to front desk
Get paddles and walk to ping pong tables
Son says ‘Dad, let’s hit some golf balls’…
And on, and on, and on…you get the idea now. AVOID THIS PLACE.