This large contemporary Hotel promises much in its information but unfortunately it just doesn't pull it off as the standard of cleaning and food don't quite come up to what is expected. The suites are very large and well equipped with sofas and flat screen TVs in both rooms and a table with seats. The outdoor areas and public rooms are spacious and well furnished. The pool looks welcoming with a lifeguard providing towels for the sun loungers and a poolside bar with a friendly barman and a lovely area to sit with good shade. Indeed I found all the staff very helpful and friendly. It's nice to see a smiling face despite the long hours they work.

The spa offers a small spa pool with several treatment areas and the girls offered a good service though seem to restrict your choice of when to use the spa and have treatments till the early evening despite the Hotel being quiet while we were there. The staff here had very little English which to some may be a disadvantage but to me that adds to the charm of visiting a place a bit more Spanish.

Unfortunately the TV has very limited English channels unless you wish to pay 20 euros for the Media package to get broadband connection and movies though you can access the internet free if you sit next to the reception area. The cleanliness in our room left a lot to be desired with evidence of the last occupants everywhere in the form of numerous hairs, particularly prevalent in the bathroom on the floor and in the washbasins but the floor in the sitting area had obviously not been cleaned either. Other people in our party asked to be moved because their rooms were damp and grubby and they were moved without any problems. As with many Hotels the drinks at the bar are quite expensive. 7 euros for a G&T. The food at the buffet breakfast was good with a very large selection of cold continental and hot items but the evening meal buffet was disappointing both in its choice and quality.

The rooms overlooks the Sancti Petri golf course designed by Sevi Ballesteros but I was told this is quite expensive to play and actually only has 14 holes! Not sure if that was a joke at my expense but certainly the Hotel seemed keener to offer a preferential rate at the Villa Nueva golf course a good fifteen minutes drive from the Hotel. It is a fifteen minute walk to shops and bars and ten minutes to the beach.

I suspect that this Hotel is struggling to maintain standards on such a large complex with a limited number of staff as like many in Southern Spain they cut costs to try and survive the recession. This often results in the availability of some good deals but can also mean a drop in standards. It's hard to blame the staff who are obviously trying their best.

Me and my boyfriend went on week holidays and stay in vinnci hotel. It's been amazing, room nicely clean, big rooms and enjoyable big sized terrace. Good breakfast, plenty to choose from.only thing could be improved is the waitress service, talking about eachother behind their backs , complaining who does less than anyone else maybe u should get on with ur job so people wouldn't have to queue to wait for table outside and talking rudely about " if they don't like they can F.O, is less than tasty. Seeing some quests complaining about too many kids by the pool shouting... Hmm cmon! Its holiday place! They are kids! Enjoying jumping into water expressing themselves shouting and screamin! If u fancy place that is quiet ( death) look for something "spa" like
Because in costa hotel people just enjoying every minute anyway they want and yes they do have children!
Humidity ?? Guys ! Find anyplace there whatdoes not have this kind of problem!!! Chill out at least Ivan tell they trying to fight with it. Oh yeah one think I found veryvery bad! No iron in d room and even when we asked for it atreception we have been told it cost 6 €!! that's just not right. People paying lots for stay there so maybe that wouldn't kill u guys to be a bit generous . Other than that all good! Thanks

Rooms are not clean (humid walls, dirty windows, no plants on the balcony but filled with sand and cigarets). Very noisy around the pool and in the restaurants. Bad food especially in the pool bar (even a club sandwich is bad). Finally just stayed one night, because very disappointed. Nobody at arrival to assist with the luggage. The internet site seemed nice, but it is not luxury at all.

Schönes und ruhiges Hotel mit schönen Zimmern. Innen sauber und sehr schöner Garten und Schwimmbad. Service freundlich und sehr hilfsbereit.
In den ersten Tagen hatte es wenig Gäste, darum sehr entspannende Atmosphäre, währenden den Tagen übers Wochenende war etwas mehr los da viele Spanier dort Ferien mit ihren Kindern machen.
Das Essen (Buffet) war gut /sehr gut. Vorallem die Vorspeisen und Desserts. Die Hauptspeisen gut. Schade dass es nicht so viele spanische Spezialitäten gab. Die Fleischgerichte waren allgemein sehr gut, der Fisch, gut. Frühstück sehr gut und grosse Auswahl an Broten, Käse, Aufschnitt, Früchten, Ei, Würste, ecc.

Was nicht so positiv war: ab und zu schmutziges Besteck.
Ausserdem: die äussere Treppenanlage zu den Zimmern im 1. ersten Stock sowie der Balkon der Zimmer sollten wieder mal etwas "aufgemöbelt" werden.

Das Hotel ist nicht direkt am Strand, welcher aber sehr gut in 4 min. zu Fuss erreichbar ist. Der Strand ist wunderschön und war zu unserer Ferienzeit nicht überfüllt. Abends zu unserer Ferienzeit ist jedoch im Dorf noch nicht sehr viel los da die vielen Markstände an der Strandpromenade noch geschlossen sind. Zu Fuss ist es weit, ich würde zu einem Fahrrad raten. Das Einkaufszentrum hingegen links des Hotels, ist in in 7 min. zu Fuss erreichbar. Auch dort hat es viele hübsche Läden, ein Supermarket und Bars die aber relativ früh schliessen Abends (ca. 20:30)