I stayed in this hotel in a group trip: excellent service, excellent location with great view and proximity of the great sandy oceanic beach. Many pools and bars, many outside espace to enjoy. Room large and beautiful.

We had a very good experience in this hotel. The staff (with the exception of the pool staff, who were intrusive and unfriendly) were really excellent. Lovely decor, lovely pool, lovely food, very good room, bar and restaurants. Good internet service and free wifi throughout the hotel. Great service on the reception desk.

The only thing I would say is that the beach facilities are not great. The loungers are not that comfortable and, more importantly, there is no food or toilet, you have to come back to the hotel or use the neighbouring Iberostar beach bar (where the food is not great). A five star hotel should be able to provide a toilet and a small selection of sandwiches on its part of the beach.

Still, I would definitely go back, and would recommend this hotel.

This is a Five star hotel – in that is its facilities match 5 star official standards - but this is not the only factor involved in judging a hotel - That said the facilities are excellent and the staff are pleasant and helpful. The girls on reception even arranged flowers for our anniversary and were very charming. We visit annually. The beach is difficult to beat - the pool spectacular - the premier rooms particularly good - and the choice for breakfast is amazing – I suspect full board food is a little dull although we always eat in the a la carte restaurant - not cheap but the solomillo is unbeatable - not impressed with the sommelier – not very knowledgeable - had to send the red wine back twice - too cold. Difficult to find outside restaurants or Chinguitos nearby - (try Trebeca - turn left as you get onto the beach and walk as far as the Torre - fun inventive and smart) - Do not expect an intimate boutique hotel - this is a big hotel one of the many at Sancti Petri – (a large resort complex) - It is one of the best of the Melia group, a well organised chain of hotels used to looking after large numbers of guests particularly families -this is real Spain and most of the guests are Spanish - bar and drink prices are on the high side – Best for sun, beach golf and looking after families in comfort

Excellent hotel and facilities with fantastic staff. The quality and service is faultless. We visit annually and enjoy seeing the staff at The Level every year. Very relaxing and enjoyable for the whole family.