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Melia Sancti Petri – reviews, photos

5.0 of 5
Urbanizacion Novo Sancti Petri | Chiclana Costa , s/n, 11130 Chiclana de la Frontera, Spain
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Melia Sancti Petri
4.5 of 5 stars 144 Reviews
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144 reviews from our community

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Mijas, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Five Star Everything but not a Boutique hotel”
4 of 5 stars Reviewed 16 September 2011

This is a Five star hotel – in that is its facilities match 5 star official standards - but this is not the only factor involved in judging a hotel - That said the facilities are excellent and the staff are pleasant and helpful. The girls on reception even arranged flowers for our anniversary and were very charming. We visit annually. The beach is difficult to beat - the pool spectacular - the premier rooms particularly good - and the choice for breakfast is amazing – I suspect full board food is a little dull although we always eat in the a la carte restaurant - not cheap but the solomillo is unbeatable - not impressed with the sommelier – not very knowledgeable - had to send the red wine back twice - too cold. Difficult to find outside restaurants or Chinguitos nearby - (try Trebeca - turn left as you get onto the beach and walk as far as the Torre - fun inventive and smart) - Do not expect an intimate boutique hotel - this is a big hotel one of the many at Sancti Petri – (a large resort complex) - It is one of the best of the Melia group, a well organised chain of hotels used to looking after large numbers of guests particularly families -this is real Spain and most of the guests are Spanish - bar and drink prices are on the high side – Best for sun, beach golf and looking after families in comfort

Room Tip: some good room bargains available out of season
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask FamiliaSoul about Melia Sancti Petri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beatriz rodriguez pardo, Guest Experience Manager at Melia Sancti Petri, responded to this review
24 September 2011
Dear guest,

Thank you very much for your nice comments regarding your recent stay at Melia Sancti Petri. We are delighted to know that you had a pleasant and enjoyable stay with us and that our facilities, personnel and restaurants have reached your expectations.

We would like to apologise for the inconvenience that you experienced with our sommelier in Alhambra restaurant and we can assure you that we will take all possible measures in order to avoid this kind of incidents in the future, because our aim is to offer our clients the best of our services.

Once again, we thank you so much for your kind words regarding our hotel and Melia group, as your opinion has a great value for us and for those guests that are considering coming to Melia Sancti Petri or to any other hotel of Melia Hotels International.

Yours sincerely,
The Management
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Malaga, Spain
1 review
1 helpful vote 1 helpful vote
“Our seventh vist...”
5 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

Excellent hotel and facilities with fantastic staff. The quality and service is faultless. We visit annually and enjoy seeing the staff at The Level every year. Very relaxing and enjoyable for the whole family.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beatriz rodriguez pardo, Guest Experience Manager at Melia Sancti Petri, responded to this review
2 September 2011
Dear Guest,

Thank you very much for sharing with us your recent experience at Melia Sancti Petri. We are very glad to know that you have enjoyed your stay and we would like to thank you for your kind words regarding The Level staff. We can assure you that those words will be transmitted personally to the personnel involved.
It will be a pleasure for us to welcome you again very soon at our hotel.

Yours Sincerely,
The Management
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Dublin
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Terrible experience ;-(”
2 of 5 stars Reviewed 12 February 2011

3 star would be generous for this hotel. 5 stars is ludicrous! Food is actually inedible and the prices are 5 star. Awful internet, no lighting in the spa, steam room does not work, staff are very poor and it is in the middle of nowhere! Would not recommend this hotel to anyone.

  • Stayed February 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask cgarrad about Melia Sancti Petri
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MSanctiPetri, Gerente at Melia Sancti Petri, responded to this review
15 February 2011
Dear Guest,

Thank you very much for sharing your comments about your stay with us.

We are really sorry to learn that your stay in our hotel did not meet your expectations. We would like to apologise for the problems you had in our Spa and with Internet access. We can assure you that your comments will be analysed in detail and we will take the appropriate measures to avoid these incidents in the future, because the most important object of our day-to-day duties is to make our clients stay as pleasant and enjoyable as possible.


Hoping you will give us another opportunity in the not to near future to show you the service and the distinctive quality of Meliá and Meliá Sancti Petri.


Best regards,

José Luis García-Rojo
The Management
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belfast
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Great Location- would love to return in hot season- but not a 5 star”
3 of 5 stars Reviewed 19 January 2011

Lovely location on the beach. In fairness we came in December when it was off season and the outddor pools were too cold for use- it would be good to return and avail of the lovely outdoor pool.
The only indoor pool is in the spa and not for kids under 16 so not ideal for those travelling out of season with kids who like a pool.
The restaurants seemed too dear for families with children (30 euros for buffet for kids- too much for a 5 year old), so we availed of the bar food instead- which was good as was breakfastp- absolutely every taste catered for.
Our room was good- however there is general feel that it doesnt feel like a five star (compared to other 5 star hotels we have stayed at)- just lacks that finish/ opulence/ corridors a bit dark. Or perhaps its just quite traditional rather than modern/ boutiquey... However, attentive service, friendly capable staff and all in all a lovely break off season.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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beatriz rodriguez pardo, Director General at Melia Sancti Petri, responded to this review
21 January 2011
Dear Guest,


Thank you very much for your review regarding your recent stay in our hotel.

We are really disappointed to learn that our hotel did not meet your expectations. We can assure you that we will review all issues that you have mentioned and we will take the appropriate measures to raise our standards in the future.


We would like to apologise for the fact that you found some rules of access in our Spa. It is a pleasure to inform you that children between 10 and 16 years old can have access to the Spa provided that they enter the Spa in the company of an adult, who is responsible for them. Our Spa is a place of comfort and serenity and we look after the silence and quietness of the area.

Thank you very much for your kind words regarding our service and we are also glad to know that you were satisfied with our breakfast buffet and bar.

Hoping you will give us another opportunity in the near future to show you the service and the distinctive quality of Meliá and Meliá Sancti Petri, and at this time, we hope to welcome you in hot season in order to enjoy our lovely outdoor pool.




Best Regards,
The Management
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Nuremberg, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
“Truely a palace in Andalucia”
5 of 5 stars Reviewed 25 November 2010

As written in their brochure, a palace in Andalusia, that's true. My friend and I booked it for a good price due to low season. After we had an impressive day and saw the wide gap between rich and poor in Tanger, Morocco, we could really enjoy "civilization" in Spain again, especially the elegance and comfort in this hotel. Nice architecture of hotel building, beautiful room with large bathroom. We had ordered dinner in room. What kind of room service we had! It's like in a nobel restuarant, (see pictures) And the food was of cause so delicious! Hm...

The balcony is large and comfortable. We sat on the balcony in the morning and enjoyed the silence and the view of the ocean. The most enjoyable thing is, there were not so many guests cause the peak season hasn't come yet. And the weather was already good enough for summer clothes. But the water was surely not warm enough for swimming.

If I go back to Andalucia, I will definitely stay in Meliá again .

  • Stayed February 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melia_Sancti_Petri, Director General at Melia Sancti Petri, responded to this review
5 December 2010
Dear Guest,

Thank you for publishing your comments about your stay with us.

We appreciate your nice words about the hotel.

It would be a pleasure for us to welcome you again in the near future.

With best regards,

Hotel Management.
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Additional Information about Melia Sancti Petri

  • Melia Hotel Sancti Petri
  • Sancti Petri
  • Sol Melia Sancti Petri
Address: Urbanizacion Novo Sancti Petri | Chiclana Costa , s/n, 11130 Chiclana de la Frontera, Spain
Price range (per night):* INR10,642 - 28,229

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