I was very puzzled by the previous bad reviews. I found this place to be an excellent value for the money, and definitely on a par with good hotels in other small German provincial cities (this isn't going to be the Berlin Ritz, folks: you're in Jena!). It was quaint, charming, quiet, and clean, and the heating was still on and working (adjustable) despite its being June- a touch I definitely appreciated! The breakfast was outstanding, and actually better than the one I ate the following week in the Kempinski Four Seasons in Munich. My German colleague concurred and continually houses his conference attendees here. In short, quaint, atmospheric, and I found everyone to be polite and helpful as well.
