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Steigenberger Hotel Esplanade – reviews, photos

4.0 of 5
Carl Zeiss Platz 4, 07743 Jena, Thuringia, Germany
Hotel amenities
Steigenberger Hotel Esplanade
Steigenberger Hotel Esplanade
Steigenberger Hotel Esplanade
Steigenberger Hotel Esplanade
Steigenberger Hotel Esplanade
Steigenberger Hotel Esplanade
Ranked #2 of 11 hotels in Jena
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    14
    22
    6
    2
    0
Date Rating
Frankfurt, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
119 helpful votes 119 helpful votes
“really should get it's time to renovate”
2 of 5 stars Reviewed 6 October 2011
3
people found this review helpful

after booking I found out on the hotel's homepage, that they will close from 9th of Octobre 2011 until autumn next year.
My experience:
- front desk was very helpful and kind, some difficultues with the invoice printer were inevitable
- up to the room, the keycard didn't work, none of teh two. So I went don't again and was told, that in this case they recommend an additional key. This worked out, but was a bit unprofessional to me to use keycard plus key.
- in the room certain corners, the quilt and the carpet didn't look "so new anymore"...
- a while in the room I was distracted by several flies, during 2 hours I did catch 7 in total ! :-(
The were very noisy around the light bulbs, so no alternative than to catch them all immediately. Don't know where they came from (the ventilation?), anyhow finally a bad conclusion of that hotel.

The overall design of the lobby is nice. Breakfast next morning was good, but not really excellent. The location is central in the „Goethe Galerie“ and the view from the windows were good.
But the rooms and corridors really need their renovation.... sorry to say that the final value was not good enough for a 4* hotel.

Room Tip: the higher the better view :-)
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  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sunnyvale, California
Senior Contributor
42 reviews 42 reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
“Nice, but no value.”
3 of 5 stars Reviewed 23 September 2011

Chose this hotel as I had an early train from Jena West and it looked like a short walk (it was, 10 minutes).

The hotel itself was very nice rooms were somewhat larger than I expected and were quite clean and fairlly modern. No complaints.

However, the price was ~$200 / night which is just too much for a moderate business hotel in a small city. The high price included no extras. Internet access was a separate and very high charge, likewise breakfast and parking. By the time all was done the night was pushing $300.

There is a very nice mall immediately next door which could be a nice diversion for an hour or two, especially in bad weather.

Please note that the hotel website says they will be closed for remodel for an extended period starting fall 2011. This review was written prior.

  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jondf about Steigenberger Hotel Esplanade
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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
50 helpful votes 50 helpful votes
“Great for business meeting”
4 of 5 stars Reviewed 9 September 2011

I attended a 3 day business meeting and I stayed in room 601 - so it was a corner and quiet and overlooked into the glass dome of the shopping center attached to the hotel. Very convenient to amenities so it is good for accompanying spouse so they will not get bored. I love the location best of all. Food is good and friendly housekeeping services, one of the best in germany. A bottle of sparkling water is provided every evening which i appreciate very much. No tubs just a shower stall in the bathroom which is comfortable size. I understand that major renovation at this hotel will start soon - so check when this is going to be over before you book!

Room Tip: Go above 5th floors of hotel. I stayed in 601 and looked down into the glass dome of shopping cente...
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mountain View, California
Senior Contributor
29 reviews 29 reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
“Great hotel in center of Jena”
4 of 5 stars Reviewed 10 May 2011
1
person found this review helpful

After figuring out that I had to get the car in an elevator parking was easy. Very large, well located hotel. The rooms are clean and comfortable rooms. There is a mall right next door to the hotel, so shopping is convenient. Downtown Jena is a 10 minute walk. We ate in the hotel restaurant one night and it was delicious, as was the massive breakfast buffet.

Stayed April 2011, travelled on business
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Dublin, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Expensive and Hidden Charges”
3 of 5 stars Reviewed 14 April 2011
1
person found this review helpful

The hotel is the most expensive I have ever been for one night! The internet costs a fortune and the car park added to this mortgage like charge!!! The staff were OK. I was greeted by a very stern German worker who told me "I was too early and the room would not be ready for hours!" So that kind of made me feel very unwelcome

The towels were like sandpaper and the bath was dirty. I initially started out by having no breakfast, but when I checked in the morning they had charged me for it anyway... So I, not really being the complaining type, just went down to breakfast and thought... might as well get my €16.50 worth... I ended up having some melon and a yoghurt as the choice was minimalistic. Pricey for a melon!

So all in all an extra hundred euros extra on top of my 169 for the night... Not a bad money making scam!!!

Although impressive, I think I was just one of those really unlucky customers... the one who gets charged €26.50 for parking overnight!!! I was told in the morning it was free...

Anyway... perhaps richer members of society tolerate this, but I do not have the luxury of such fortune.

  • Stayed April 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Steigenberger Hotel Esplanade

  • Steigenberger Hotel Jena
Address: Carl Zeiss Platz 4, 07743 Jena, Thuringia, Germany
Price range (per night):* INR14,601 - 19,283

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