We´ve been at the Pullmann for 3 nights and had a great time their. The Staff was verry friendly, thumbs up. I lost my wallet in the bar but got it back without anything missig - great service.

Cheers

The service received from the minute I arrived was very good, both check in and check out were very efficient.

My room was large, clean and light, I couldn't criticise it at all. There was a little noise from the bar on the second night but my room was above it so to be expected. If this concerns you I'm sure the staff would help find you an alternative room.

Breakfast was expensive at €20 but the food was fresh and staff very quick to come and take your drink order and clear tables. The location is excellent for the centre of Erfurt and the Theatre (which is across the street).

This hotel is located walking distance from the main train station, or if you do not want to walk for 15 minutes, take the number 4 tram it is 4 stops to Theaterplatz. The trip costs just EUR1.70pp one-way, or your can get a day pass for EUR4.70. Erfurt has a lot to offer by itself, but is also a great base to go and explore Thüringia's (the state of which it is the capital) other attractions such as Eisenach's Bachhaus, Wartburg Castle and Classical Weimar. Erfurt's modern opera house is opposite in the same square.

The staff don't speak English very well, but this is to be expected off the well-trodden tourist trail of Germany. There is a direct train to Frankfurt International Airport from the Hauptbahnhof, and the Thüringia central Tourist Information Centre is opposite the station.

The restaurant is a little expensive, and the menu is misleading in that it offers asparagus and cheese for EUR14 and the meat dish for EUR8 on top of that. The English menu is not clear that the meat dish cannot be ordered separately from the asparagus. So watch out.

There was no tea/coffee service in the room, which we would have expected from anything from a Mercure up, let alone a Pullman 5-star.

The breakfast buffet is very generous,and is as good as even the Radisson's Super Breakfast.

It is a lot newer than the Radisson Erfurt close by, and the lobby is ultra modern, spacious and tastefully decorated. There used to be a cinema and a printing press here, and these have little mini-exhibits if you are interested in that sort of thing (old typewriters and the like).

There is free internet for in-house guests in the lobby fitted with a colour printer for your DB reservations or flight online checkin. I doubt whether the WiFi is free in the room.

There is a little 7Eleven type shop in front of the Mariendom (probably Erfurt's biggest attraction with the Gloriosa bell) if you want to shop for provisions.

This hotel has a very friendly staff, and offers a very nice breakfast buffet. Rooms feature a safe, minibar, and surprisingly two sinks in the bathroom. Bathtub/shower could be difficult for some people to maneuver into (there's no shower curtain, but just a small unmoveable plateglass. Also, a shower mat would be an important addition, as I almost slipped twice while showering. Pullman is an Accor brand, and I would say it is positioned between their Novotel and Sofitel catagories, with excellent price/quality relationship.

There's a tiny casino next door, if you're interested in gambling. Use of the underground parking garage is free for hotel guests. I would definitely consider staying here again.