Booked three nights at Dorint because it was close to Old Town and they had the best price that included breakfast. When we arrived at the hotel the lobby looked nice so we were pleased, however when we went to check in the desk staff told us that the hotel had a problem with a broken water pipe and they had booked us at a different hotel! Well at frist I was very upset because I thought they might re-book us at a sub-par hotel hotel or one that was not walking distance to old town so I was VERY please when we were told that it was the Dresden Hilton that they had booked for us which is right in old Town accross from the Frauen Kirsche. We were insured that this change included everything that we had booked with the Dorint to include breakfast. The desk staff then ordered us a Cab to take us to the Hilton (and paid for it) Now that is good service.
- Dresden Dorint Hotel
