We stayed here for 3 nights.
Reception staff were all friendly and efficient, and spoke good English.
Breakfast was good, staff consisted of a frosty older woman (not receptionist material), and a more helpful and younger man. Breakfast choice was good, and if anything ran out, we just asked, and it was provided.
The rooms were quite OK, reasonably spacious, with a much used mini-fridge.

The 2 things which bugged me were that it was a heatwave, and impossibly hot in my room. There's no aircon, so I had to have windows open, and lots of bugs chose to come in and bite me :-(
I got a fan the next day, but, powerful though it was, I was still too hot.
The worst thing is that there's some sort of industrial unit behind, and the employees got their entertainment by crashing lots of crates around outside between 4.30 & 5am :-(

One last thing, it's helpful to know a bit of German as the helpful maps and public transport details have a little more info on the German versions.
From the hotel it's reasonably easy to get to the city centre, although it involves a bus trip, a shortish wait, and then a tram ride
However, despite all their help and knowledge, the hotel staff didn't know the connecting Tram wasn't working for 2 days while we were there, (there was a replacement bus which was just fine, but the stop wasn't so obvious to find) So if you want to ask a local how to get to town it's very easy if someone just points, but if they give you a long list of directions, have your AA phrasebook handy! Who knows, Section 3/10 could be useful ;-)