This was a first rate hotel, for this class, with nice bar, restaurant and room. The immediate area did not look good (lots of graffiti and rundown houses), but only minutes from tram (no. 7 or 8) that goes to old-towm centre within 10 minutes. We were there for the Xmas market, and found 2 in the old-market area, which were both great, plus Dresden has now been almost completely re-built after the destruction during WWII.
Had to pay for internet service that seems to come from Best Western hotel next door, but it worked, although slowly. When are hotels going to stop charging for this service that costs almost nothing?!

The hotel is actually pretty nice. If you don't have to work. They are part of the macrander group that also runs the best western right behind it. The problem? They offer "free" wifi on two different networks but when i first got there I'll be d*** Ed if I could get either to work. Not on my laptop, not iPad nor iPhone. I seem to remember having the same issue when unstated at the bed western as well. It dd work a few hours later so maybe it is a capacity thing? In any event I CANNOT recommend this place. It's a shame because it's a decent place otherwise.

Stayed at this hotel for a quick, one night visit to Dresden. Service was overburdened during much of the stay, and seemed to start from the attitude of the customer is wrong and we cannot trust the customer. I think this was because over an overburdened, over worked staff person. My hotel rate was booked from the priority club website, and it included free internet access. When I asked for the password for the free internet access, I had to prove to the hotel that i had received such a rate. Fortunately, I had a copy of the reservation on my ipad, but then I was told that I needed to email that to the hotel or they would charge me!

Breakfast was great, but extremely busy, the hotel puts up signs to help people understand when the breakfast will not be as busy, but since major attractions in Dresden open late (generally 10am) most people are all trying to eat breakfast at the same time. We came during one of the "yellow" times and had difficulty finding a seat for breakfast for our party of 3.

Beds were the least comfortable of a 10 night stay in five different hotels in Germany.

Room facilities otherwise were fantastic - including a tea kettle - very rare in Germany.

Parking was full, had to park across the street, which worked just fine, and was 9.50 euro less than the 15 euros wanted to park in the hotel.

I stayed here last week. The hotel outside looks a kind of not 4 stars hotel but inside. The restaurant is excellent with very friendly staffs. The room is awesome, spacious, clean, quiet and special the wood floor. There is also some fruit, pastry and sweets available in the ClubFloor. The location is just a bit far away from old town.