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Mercure Hotel Trier Porta Nigra – reviews, photos

4.0 of 5
Porta Nigra Platz 1, 54292 Trier, Rhineland-Palatinate, Germany
Hotel amenities
Mercure Hotel Trier Porta Nigra
Ranked #2 of 49 hotels in Trier
4.0 of 5 stars 168 Reviews
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168 reviews from our community

    Trip type
Traveller rating
    64
    77
    20
    5
    2
Date Rating
Folkestone, United Kingdom
1 review
1 helpful vote 1 helpful vote
“If only all Mercure hotels were this good!”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

My wife and I stayed at this hotel in mid December as part of a coach trip. The location was just fine, the street leading to the town centre was only accross the road. The rooms, food and staff were all excellent! Everyone was welcoming and helpful, the bar staff were particularly pleasant and gave some good advice on where to eat and drink in town.
I would heartily recommend anyone to stay here.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandenburg, Kentucky
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Excellent Location”
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We booked a room without a view of Porta Nigra. The rooms with a view did have EXCELLENT views but since we were walking around most of the day,we didn't feel it necessary to pay the extra for the view. We did eat dinner and breakfast at the hotel and were able to really enjoy the fabulous view then. Our room was what I think of a a nice American style hotel room. It was quite large and so was the bathroom.

Dinner was good, the staff was very polite and helpful. Breakfast was the traditional German breakfast of bread (I sure do miss the bread now that I'm back in the USA), meats, cheese, butter, and jams. They had an excellent selection of jams. There were also eggs and bacon in addition to fresh yogurt and a variety of other items. I thought they had a nice selection although I felt the price was a bit high. On the plus side - what a view of Port Nigra as we ate!

I wouldn't hesitate to stay here again. Also they have parking in a garage located under the hotel which was extremely nice.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ealing West London
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
44 helpful votes 44 helpful votes
“Lodging by the gates of Treverorum”
4 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

I visited Trier in 2004 as a budget conscious mature student so to return to this ancient roman city as a guest at the Mercure hotel was somewhat celebratory Christmas week. The more I visit Germany the more I love the genuine warmth of the people. Professional courtesy and hospitality go without saying. If to your taste, purchase a chilled glass of white wine at the hotel bar early evening whilst reflecting on a day's sightseeing visit to Constantine's Palace, the ruined bath's complex and restored amphitheatre - not to forget the black gate across the motorway. The Mercure hotel is situated east of the ancient roman town's footprint at tPorta Nigra where fee paying barbarians sip chilled wine in comfort.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“The best hotel in town”
4 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

This hotel is very well located and a very good surprise that exceeds other Mercure hotels I have stayed.
The room was large with a nice view, clean and with all comfort items needed.
The service is correct, although not very friendly, except for the housekeeping personel who were always smiling and trying to make you fell comfortable.
The breakfast is excellent.
The value of the whole sevices surpassed what I have paid.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Top Contributor
108 reviews 108 reviews
Reviews in 57 cities Reviews in 57 cities
118 helpful votes 118 helpful votes
“Very Good Convenient Hotel”
4 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

I've stayed at some very mediocre Mercure's in Europe. Happily, this was not one of them.

Previous reviewer's comments that the outside doesn't match the inside are true. Outside it appears to be a bland, functional, cubical building. Inside, rather spacious and uncluttered. Large open lobby. Room was very nice. Also rather large with modern, but smart and solid, furniture. Modern bathroom, also spacious. All nicely decorated. Looked like the place had been recently re-furbished – especially the carpets.

And nothing looked cheap as with some other Mercure's.

A modern safe, medium size fridge (full of Mercure drinks), lots of closet space.

Pay parking behind the hotel and underground somewhere nearby. We parked behind because it the first place we saw. No problems parking, but as we arrived late afternoon, the competition for the spaces was just becoming spirited. The lot was more than half empty at 7:00 am, so must be people using the lot for other than hotel business.

We did have the breakfast as we needed to leave early and didn't think that we would find a place along the road. My wife paid, so it didn't sting too much. It was pricier than most, but I thought it was very good. Not your typical one table of food. There were multiple stations for various items, much like a resort hotel breakfast buffet. The lady who ran it knew what she was doing and took care of everything. When my wife slopped her tea, she was there in a flash. Very gracious person. Other staff throughout the hotel were also very good. Polite and courteous and quick to offer help or suggestions.

The location for Trier is very good. Just across the road from the Porta Nigra. Once through that, you are on the pedestrian street. Trier isn't that big, so you can walk almost anywhere downtown from the hotel. We also had a room facing the Gate. Great view, and once the window was closed, no street noise.

I can see how one reviewer indicated that the room charge was "a la carte" with no extras and that the hotel pushed buying extras. I have to admit that they did offer things (breakfast, parking) when checking in without indicating that it was not included in the room charge. But I think that they were trying to be helpful (or plan the number of breakfast guests) rather than tricking a guest into spending more. I was prepared for what was included in the room charge, so I went into this well-aware and there were no surprises on the bill.

Driving to the hotel is easy, but if you approach from the opposite side of the road, there is no U-turn, so you need to go left into the city and then find a place to turn around. Not that easy. If you approach from the hotel side of the road, it's a snap.

Decent size flat screen TV half a dozen English speaking channels – unfortunately, all news channels.

Also, our room was an adjoining room. No noise next door, but maybe it was vacant. Also, the adjacent room door didn't have a bolt lock, or a key, so it did feel a bit uncomfortable that the person on the other side totally controlled the security of the door.


Nice hotel, very convenient. Highly recommend it.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Hotel Trier Porta Nigra

  • Accor Hotel Trier Porta Nigra
Address: Porta Nigra Platz 1, 54292 Trier, Rhineland-Palatinate, Germany
Price range (per night):* INR4,849 - 9,697

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Mercure Hotel Trier Porta Nigra
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