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Penta Hotel Trier – reviews, photos

4.0 of 5
Kaiserstrasse 29, 54290 Trier, Rhineland-Palatinate, Germany
Hotel amenities
Penta Hotel Trier
Penta Hotel Trier
Penta Hotel Trier
Penta Hotel Trier
Penta Hotel Trier
Penta Hotel Trier
Ranked #16 of 49 hotels in Trier
4.0 of 5 stars 127 Reviews
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127 reviews from our community

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London
Top Contributor
54 reviews 54 reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
“Good hotel, good breakfast and friendly staff”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Some of the hotels in main part of Trier can be a let down in one respect or another. The Mercure Hotel Trier Porta Nigra front desk staff gives itself heirs and graces, my tussle with then last Xmas, review on Tripadvisor made me quit the hotel for future consideration. The Hotel Paulin bounces your bookings - see my previous Tripadvisor review. Whilst the door handles fall of the Arcadia Hotel [it was Mercury once] after it changed hands and they probably got rid of the maintenance man and the breakfasts went small.

So with unfortunate experience at these fairly expensive hotels we tried out the Penta this year. One was not disappointed. Breakfast was extensive and good. Front desk staff very friendly. Personally I'm not bothered whether the front desk looks like a bar or doubles up.

The décor is something interesting, retro heterosexual disco is the best description. You felt that that it was Thursday night where it was the gay night but you had to put up with the hetro imagery. The scant clad females embossed on the glass of the downstairs rooms, the disco lights, the male toilets with images of women with zero clothes on and the peep panels made into the toilet wall showing undressed women of the gents, not forgetting the the multi coloured urinals that perhaps could be best described as perhaps a touch gay. Meanwhile in the ladies they got treated to male torsos on their inside toilet doors. In the interests of diversity I would recommend that they perhaps swap one door from each loo and change the gents peep pictures rather than stuffing heterosexual imagery down every-bodies throats who don't want to see it... still the pole dancing club is just at the bottom of the road so perhaps they think they have assimilated into the community. So I would slap the interior designer about and those that OK'ed it myself since it doesn't tick the diversity boxes in this day and age.

The bedrooms were large. We didn't totally master the radiator controls. It was winter, the room was a bit on the cold side and the quilt was a summer one with no extra blankets. The toiletry stuff was OK, novel again like the downstairs décor, but would have been better to provide quality fragranced stuff.

The double bed was a bit soft so it is probably time to change them. Internet wasn't free but the wifi was reliable throughout the hotel and about half the price that the likes of the Mercury would charge you. Actually there was one free Mac internet downstairs but in these days of being connected you want to connect up your own device rather than sit in a corridor fiddling with a Mac.

Car parking is outside not free although I think you can access the covered parking but this is more expensive. So a variable for winter when the weather is bad and you like to have the car garaged.

All in all it is a reasonable hotel, perhaps by next year they might have changed the mattresses to something harder for those of us that suffer from backache and adjusted the downstairs toilet décor along the lines I suggest.... the redeeming feature was breakfast, the friendly helpful staff and indeed the quality internet connection.

Room Tip: Optionally checkout those non PC toilets on the ground floor.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Top Contributor
63 reviews 63 reviews
Reviews in 28 cities Reviews in 28 cities
75 helpful votes 75 helpful votes
“Half and half: we were both bemused and amused”
3 of 5 stars Reviewed 28 November 2011

The lobby of the Penta Hotel is unusual. Reception is at one end of a very large and empty bar. The whole thing was whimsical and slightly unreal, like a reality TV house set. Out the back there's a big, bright breakfast room where the choice of foods was excellent, even if the staff forgot to serve us coffee and we had to go looking for a pot ourselves. Again, this could have been a set for a daytime TV cookery programme.

Upstairs the rooms and corridors of the hotel reveal how the lobby probably looked before the gaudy makeover. Little packages of toiletries with faintly amusing branding (think Innocent smoothies or Lush cosmetics but without the product quality of either) and a deliberately retro shower curtain are designed to hide the heavily worn surfaces and freshen up the ancient green bathroom suite.

Strangely enough, it was difficult not to like the Penta Hotel. The only question with which we were left was: when will they get around to doing the rest of the place?

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reykjavik, Iceland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great hotel for a stopover in Trier”
4 of 5 stars Reviewed 28 October 2011

The Penta Hotel is in a great location right next to the city center with nice restaurants and shops. The hotel has a cool look and excellent service. The lobby bar with pool table is a great place to grab a few beers. The rooms may be simple but very nice beds and trendy soaps in the bathroom. Would recommend this place especially for the younger crowd.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Somerset, England
Senior Reviewer
10 reviews 10 reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
“Just what we needed.....”
5 of 5 stars Reviewed 12 September 2011

Just what we needed after a long hot drive from Austria. A pleasant welcome at reception where we were told that it was the last day of the Trier Festival which we might like to visit. It seemed to start just round the corner from the hotel and we followed the sound of the music a short distance to a large square which abounded in eating and drinking establishments. We ate and imbibed until the bands stopped then returned to thank the receptionists for their advice..
The quality of the beds and quietness of our room was immaterial as we could have slept anywhere - but it was quiet and very comfortable.
Breakfast could not be faulted and we would be very happy to return for a longer stay to explore Trier and its surroundings.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, OH
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Weird, but I dig it”
3 of 5 stars Reviewed 29 August 2011

Such a strange mix of styles. The reception desk is also the bar. The rooms are just big enough and remind me of 1970s design, but everything in there is new. It's so retro kitsch that my wife just kept raving about it.
There are fireplaces everywhere, including the bedrooms if you turn on the TV. (It's a looping video of a fire.)
Location is great. Trier isn't very big, so it's really easy to walk around, and the Penta is only a 10 minute walk from the city center. Taxi fare from the train station to the Penta was under 10 euros.
The staff was helpful. No complaints. They didn't laugh too badly at my sad German speaking skills.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Penta Hotel Trier

  • Trier Penta Hotel
Address: Kaiserstrasse 29, 54290 Trier, Rhineland-Palatinate, Germany
Price range (per night):* INR4,737 - 9,084

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