We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Mainz – reviews, photos

5.0 of 5
Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
Hotel amenities
Hyatt Regency Mainz
Hyatt Regency Mainz
Hyatt Regency Mainz
Hyatt Regency Mainz
Hyatt Regency Mainz
Hyatt Regency Mainz
Ranked #1 of 42 hotels in Mainz
4.5 of 5 stars 234 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

234 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Club room(3)
  • Short walk(3)
Traveller rating
    168
    56
    9
    1
    0
Only show reviews for Family (23) | Couples (76) | Business (97)
Date Rating
Geneva, Switzerland
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
183 helpful votes 183 helpful votes
“Gorgeous hotel, impeccable service”
5 of 5 stars Reviewed 22 January 2012

While it's often hard to get gushy about international chain hotels, the Hyatt Mainz is something special. Located on a quiet street right on the river walk of the Rhine, this hotel combines great architecture and perfect service. All three meals I had there were excellent, and the bar (with courtyard in warm weather) is quite nice. If you like to jog or stroll, this location is ideal. There is a pretty footpath running for many kilometers in either direction along the river. The town center is just a few minutes' walk in the opposite direction. My room was clean and comfortable, to the usual Hyatt standard.

It's a 25-minute taxi ride to Frankfurt International Airport. I have a feeling the traffic can get nasty, so be sure to check with the front desk when planning the trip to make sure you don't end up late for a flight.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask thielees about Hyatt Regency Mainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje Christopheri, Leiter Gästebetreuung at Hyatt Regency Mainz, responded to this review
24 January 2012
Dear User,

Thank you very much for having taken the time and effort to evaluate our hotel after your stay at the Hyatt Regency Mainz in April 2011. Your feedback is of tremendous value to us all and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities.

We were delighted to learn that overall you enjoyed your stay with us and your good evaluation is highly appreciated.

We were furthermore extremely pleased to read that you considered our provided service as “perfect”. Please be certain that these warm words of yours were shared with our entire team.

Dear User, once again, many thanks for your encouraging comments and we trust that we may look forward to welcoming you back to Hyatt Regency Mainz in the near future.

With best regards,

Antje Christopheri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gjovik
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice Service”
4 of 5 stars Reviewed 20 January 2012

Allready when we arrived we felt the service. And the atmospheare around this hotel by the river in Mainz. We had a room with a wiew to the river. The ship traffic gave the stay a nice touch.
The bar manager was giving us nice attention and the drinks war good.

Room Tip: Take a room with a wiew to the river
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Soppen about Hyatt Regency Mainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje Christopheri, Leiter Gästebetreuung at Hyatt Regency Mainz, responded to this review
24 January 2012
Dear User,

First of all, we would like to thank you for your recent stay at Hyatt Regency Mainz and for having shared your experiences on Tripadvisor.

We were glad to learn that you very much enjoyed your stay in our beautiful Rhineview rooms and your kind comments are very much appreciated. You may be assured that we have already shared your positive comments with our team and it has been a great motivation to us.

Dear User, it would be our real pleasure to welcome you back at Hyatt Regency Mainz soon.

Best regards,

Antje Christopheri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bochum
Top Contributor
50 reviews 50 reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
“Fantastic rooms and breakfast”
5 of 5 stars Reviewed 5 January 2012

I stayed here for a night before Christmas. I got an upgrade to a nice room where I slept very well.Loved the breakfast in the morning as it offers a various different things. Many choices of different marmalades, fresh cheese, ham and tons of sweet things. This hotel is also a favourite location of/for Asian people and some Airlines book their staff in there as well. The hotel can be easily reached by a local train, from Frankfurt airport in 20 minutes + 5-10 minutes walk. Not necessary to book a taxi.
When I was there the whole area was very quiet although there a are plenty of Pubs and Restaurants nearby

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tkwetina about Hyatt Regency Mainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje Christopheri, Leiter Gästebetreuung at Hyatt Regency Mainz, responded to this review
6 February 2012
Dear Guest,

Thank you very much for your recent stay at Hyatt Regency Mainz and for having taken the time to comment on our hotel at Tripadvisor. Your feedback with regards to our facilities and services is extremely important to us and allows us to continually keep our standards and improve our performance.

We were delighted to learn that you were more than satisfied with our breakfast and the hotel’s central location and we would like to thank you for these warm words of yours which have been shared with the entire team.

Dear User, once again, many thanks for your encouraging comments and we trust that we may look forward to welcoming you back to Hyatt Regency Mainz in the near future.

With warm regards,

Antje Christopheri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dartford
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fabulouse Position by Rhine”
5 of 5 stars Reviewed 30 December 2011

This very up market and therefore expensive hotel is right by the Rhine. It is quiet beautiful comfortable and warm rooms with wonderful views. May be more noisy in summer with outside eating, drinking and music. Well placed for walking into the old part of Mainz and its many good bars and cafes. Not to be missed the Marc Chagall windows in St Stephens church.

Room Tip: Ask for Rhine View on 5th floor or 6th if you are a regency club member
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by agrippina9 for Mainz
Ask agrippina9 about Hyatt Regency Mainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje Christopheri, Leiter Gästebetreuung at Hyatt Regency Mainz, responded to this review
1 January 2012
Dear Tripadvisor-User,

Thank you very much for your recent stay at Hyatt Regency Mainz!

It was with great pleasure to read that you were satisfied with our beautiful and comfortable Rhineview rooms and the hotel’s central location, and we would like to thank you for these warm words of yours which are highly appreciated.

We are glad you spent an enjoyable time in Mainz and it would be our true pleasure to welcome you back at Hyatt Regency Mainz soon!

Best regards,

Antje Christopheri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
“Great hotel & location, shame about the train journey back to the Airport”
5 of 5 stars Reviewed 27 December 2011

My partner & I spent a pre Christmas weekend in this lovely hotel with a great setting overlooking the Rhine and only a couple of minutes walk from the town centre with it's markets. It is very difficult to fault anything about the hotel as the room was very spacious, clean and comfortable, the buffet style breakfast was excellent with a large choice of delicious delicacies and the staff very friendly indeed. It was only on our way back to Frankfurt Airport using the train at the local station for a 20/25 minute journey, that we had any reason for complaint and i would like to make any foreign tourists aware of our plight. Before getting on the train we purchased the more expensive of two price options shown on the ticket machine and got on a very basic carriage but as we were about to get off, three ticket inspectors came on and informed us that we had been sitting in what they considered to be a 1st class compartment and that we now owed them an additional 40 Euros. We explained that it had been a misunderstanding and that we were unable to read the notices within the carriage as they were all written in German. Nevertheless, all three Inspectors came off the train along with us and asked us to wait while they brought along the police. On arrival, the two young policemen fully supported the Inspectors by informing us that we had broken German Law and if we didn't pay we would be taken to the Police Station and would clearly miss our flight. Under duress, we agreed to pay but while being escorted to the cash machine, we were lold it was 80 Euros we had to pay [40 Euros each], I hope that someone with some responsibllity for German Tourism reads this review and initiates some lessons in dealing with tourists as despite the beautiful hotel and location, we will not be back. Shame!!!!

Room Tip: Ask for a room overlooking the Rhine
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Archie2508 about Hyatt Regency Mainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje Christopheri, Leiter Gästebetreuung at Hyatt Regency Mainz, responded to this review
1 January 2012
Dear User,

Thank you very much for having stayed at Hyatt Regency Mainz and for sharing your experience with us and the users of Tripadvisor.

We were delighted to learn that overall you enjoyed your stay with us and that we could fulfill your expectations in terms of our beautiful Rhineview rooms and our central location. Also many thanks for your positive feedback regarding our staff and the buffet style breakfast.

Dear User, again, many thanks for your stay at Hyatt Regency Mainz and despite the inconveniences you experienced on your way back to Frankfurt Airport, it would be our true pleasure to welcome you back at our hotel some day!

With warm regards,

Antje Christopheri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hyatt Regency Mainz also viewed

Ibis Mainz
4 of 5 stars 177 Reviews
Mainz, Rhineland-Palatinate
Show Prices ABS:HotelCheckRates-d201693?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Mainz City
4.5 of 5 stars 126 Reviews
Mainz, Rhineland-Palatinate
Show Prices ABS:HotelCheckRates-d199254?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Novotel Mainz
4 of 5 stars 206 Reviews
Mainz, Rhineland-Palatinate
Show Prices ABS:HotelCheckRates-d233937?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 42 hotels in Mainz, ranked by popularity »

Been to Hyatt Regency Mainz? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hyatt Regency Mainz

  • Hyatt Mainz
  • Mainz Hyatt Regency
  • Mainz Hyatt
Address: Malakoff-Terrasse 1, 55116 Mainz, Rhineland-Palatinate, Germany
Price range (per night):* INR8,527 - 27,252

Owners: What's your side of the story?

If you own or manage Hyatt Regency Mainz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hyatt Regency Mainz
Show the lowest price for this hotel (from our partners)
Show Prices