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Hilton Mainz City – reviews, photos

4.0 of 5
Munsterstrasse 3, 55116 Mainz, Rhineland-Palatinate, Germany
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Hilton Mainz City
Hilton Mainz City
Hilton Mainz City
Hilton Mainz City
Hilton Mainz City
Hilton Mainz City
Ranked #3 of 42 hotels in Mainz
4.5 of 5 stars 127 Reviews
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127 reviews from our community

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San Antonio
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Good hotel with a few issues”
4 of 5 stars Reviewed 5 February 2012

We stayed here before and over the Christmas days. The location is fantastic, only y very short walk into old town and to the pedestrian area. Rooms were nice, but noise insulation could be improved. One night there was an event in a building/club in a neighboring building, and the music travelled all the way into our room facing the back until midnight. The staff told us "there is nothing that can be done about that", and that it was a repeated problem they already had called the city about, but there was no way to intervene. Make sure to insist getting a room far away from the left side of the hotel. We had a medical emergency one day before out planned departure and the front desk lady was fabulous and prompt in arranging help and extending out stay. The breakfast buffet is very good, but otherwise the restaurant menu lacks choices and needs a bit more imagination. There is a great building just across the park tough that houses a great restaurant (with superb buffet offers). M. Morawietz, San Antonio

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Maxesparents about Hilton Mainz City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sascha von Zabern, Manager at Hilton Mainz City, responded to this review
13 February 2012
Dear User,
I would like to thank you for your stay in our HILTON Mainz City and for taking the time to post a comment.
I am delighted to see, that you have been satisfied with our service and the team in general. Your comments regarding breakfast buffet as well as other points you mentioned are very important to us as they help us to review and improve our services.
We hope that you enjoyed our region and its culture and that we will have the pleasure of welcoming you back to the HILTON Mainz City or any other HILTON hotel in near future.
If you have any question please do not hesitate to contact me directly.
Sascha von Zabern
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Usual Hilton quality”
4 of 5 stars Reviewed 19 January 2012

This hotel is an easy walk from the train station, which has regular trains (25 min trip) to Frankfurt airport, making it a perfect place for a night or two before catching a flight. The hotel is also perfectly placed for the downtown area of Mainz. Mainz is a pretty little city which provides a nice alternative from Frankfurt for a short stay.

The hotel had everything you would expect from a Hilton. The front desk staff were efficient and friendly. The rooms were modern and well appointed - with a large screen TV (with HDMI port for connecting personal video devices), very comfortable bed, in room safe, small refrigerator and kettle. The bathroom was spotless with a bath/shower combo. The breakfast was extensive and high quality.

We got an unbelievable rate at under 80 Euro's a night, including breakfast (non-refundable through otels.com NOT hotels.com).

The only thing that disappointed slightly was the expensive internet (22 Euro's a day). Hilton's need to start including internet for free as many other hotels already do.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PhilH1 about Hilton Mainz City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nottingham
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
90 helpful votes 90 helpful votes
“Mainz was good - and yours?”
5 of 5 stars Reviewed 17 January 2012
8
people found this review helpful

Having the choice of two Hiltons in Mainz we went with this one and were certainly not disappointed. Great location (just 5 minutes from the Dom), very large and comfortable rooms and an excellent typical German Hilton breakfast. It was also very quiet, although perhaps we were just lucky. Plus if you like sport, there were various Sky channels available in the rooms! Unfortunately it was to cold to sit outside in the small but pretty courtyard next to the dining room but I'll definitely be back.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nottmmike about Hilton Mainz City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
“average, good location, rooms need updating”
3 of 5 stars Reviewed 14 January 2012

located walking distance to great shopping district, university,dozen of restaurants,tram(metro train)lines, & buses.hotel itself in a semi-residential district. i would not have selected this location if it was myself paying.This location was selected by my company for myself & colleagues.Other than the new LCD flat panel t.v., the rooms looked outdated.Mine had a horrible smell due to a mildewed shower curtain...ugh! Typical low euro-style bed...linens were crisp & clean...double duvets nice touch...feather pillows - FLAT!!!
Large breakfast buffet and ok bar food in the evening...Ordered the salad w/fried king prawns,what i received were 4 large grilled shrimp on a bed of iceberg lettuce for $16Euro...drinks were not too bad...lil cafe adjacent to hotel had better drinks though.
During the day, I felt completely safe walking to/from hotel...after dark, I didn't feel as safe as there is a VERY, VERY dark corridor you must pass through however short it may be, that just didn't feel safe.
Rooms has instant coffee as well as a mini-bar...my room faced apartments, however my friend's room resembled a cute studio w/a view of the front courtyard...window opened to allowed fresh air in as well to his room...adequate for our short stay, but nothing exciting to rave about.

Room Tip: Ask for room facing front of hotel!!!
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MissDivaD about Hilton Mainz City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Top Contributor
61 reviews 61 reviews
Reviews in 40 cities Reviews in 40 cities
187 helpful votes 187 helpful votes
“Charming Hotel”
4 of 5 stars Reviewed 4 January 2012

The Hilton Mainz city is located in Mainz City central. You can walk to many shops and resturants. The staff is plesant and attentive. My room was clean and comfortable. There is a cost for internet service. Buffet Breakfast was plentiful and very good. You can arrange tours from the front desk. I was there during the end of the holidays so tours were not avaliable. Hotel lobby was beautifully decorated for the Holidays.
From Frankfurt airport you can take the train to the Mainz station and a taxi to the Hotel. The cost for a taxi to the hotel from the Frankfurt airport is about 45-50 euros.
I enjoyed my stay and would stay here again.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Mainz City

  • Hilton International Mainz
  • Hilton Mainz
  • Mainz Hilton
Address: Munsterstrasse 3, 55116 Mainz, Rhineland-Palatinate, Germany
Price range (per night):* INR8,337 - 17,897

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