We stayed at this hotel in Koblenz for two nights. This is an older and what might be described as a quiet and elegant small hotel. I agree with the previous comments about the day manager, it was completely different when the young lady took over on Sunday morning! I speak a little German, he lightened up just a LITTLE when I spoke German, but was still very dour and stuffy, no matter how friendly we were to him.
Our room was absolutely the biggest of any we stayed in during our month long vacation in Europe, however it lacked personality. Older paintings and furnishings, not 'cool' old but more staid and conservative. The room needed some updates to make it a little cozier. The bathroom was fine, and there were lots of towels and soaps. Nice view from our window, but no patio like we had in another place in St. Goar on the Rhine.
We had a lovely breakfast each of the two days we were there. It is about a 10 minute walk to the railway station, but everything else is about a E6 cab fare away. However, we had a car and it was easy to park on the street. Parking downtown Koblenz is a little difficult in the evenings, particularly on weekends, but you can find it if willing to drive around. Plan on spending E95 per day, per couple, for this hotel. Also another disappointment, although they have lots of room just off the breakfast area, there is no Internet acess. I find a hotel that charges almost E100 per day should at least have one computer fro guests to use.

Stayed on the hottest day of the year. Fortunately our corner room ventilated well and we slept fine. Clean rooms, compact bathroom, minimal amenities in bathroom. It was quiet (and we faced the beer garden but that was never an issue). Street parking was no problem. We LOVED the breakfast; lots of variety for vegetarians and meat-eaters. The only negative was the day manager; these reviews warned me, but I thought for sure I could break through this guy and get at least a smile. No way! But Kristen was lovely & the night manager is ok too.I think we were the only Americans in the hotel; many senior citizen Germans were at hotel. Please note that Koblenz is under construction right now! Lots of chain linked fences along the river, but nothing was near the hotel- no noise...No where did I read this before and I might have tried a different town if I had known. But we only had a short stay to get over jet lag so it was ok!

Visited Koblenz in July 2009, got a triple room at the Kleiner Riesen. I made the reservations over the internet, was contacted by a very nice lady (Kristen) who gave me a lot of inormation over the phone. We were welcomed like old friends upon arrival. Great location on the Rhine river, our room was spacious and comfortable, big windows opened to a gorgeous river view. Breakfast (inlcuded) was good and plentiful and the service was good too. River cruise dock is across the street, as well as Bier Garten and restaurant. Easy 10 min. walk to train station (Koblenz Hbf). We would definitely stay there again.
Pros: Good service, great river location, view, comfort.
Cons: No internet*, no bus transportation to town centre (20 min. walk).

* I know, we were on vacation but at times we needed to get train schedules, weather, etc. Just a simple wireless router on the lobby could've made this a perfect stay.

Had a huge room overlooking the Rhine, but the decor (including the bathroom) is circa 1970's.

Good location - around a 10 minute walk from the railway station and right on the river.

Room cost us €95 and I don't think it was value for money.

The day manager was a bit miserable and a hotel not having any internet access seems a bit odd nowadays - the front desk had internet so I don't know why they wouldn't sort something out for the guests.

No lift from the front entrance either - a flight of stairs has to be climbed before the lift can be accessed.

Breakfast was just adequate.