Our group (8 persons) booked 4 double rooms using bookin.com Four days before visiting the hotel, I send e-mail to the hotel and asked - is the everething OK with our reservation and they said, that OK. When we came to hotel, manager said, that she hasn't information about our reservation and every double rooms are full. As it was 9 p.m. and we didn't want find new hotel, we asked about single rooms, manager said - "single rooms we have" and we have agreed that married couples have borrowed single rooms ana I and my friend stay in triple. But the manager has suggested to pay to us a greater total cost than if we were settled according to our order.We have declared, that as on their fault there was such situation, therefore they on the contrary should us give the discount as 3 married couples test inconveniences, living in a single room with a small bed. After long discussions with the chief, the manager all the same has given on the discount
- Minotel Hotel düsseldorf
- Minotel Dusseldorf
- düsseldorf Minotel
