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Hotel Orangerie am Speeschen Palais – reviews, photos

Backergasse 1 | Altstadt, 40213 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Hotel Orangerie am Speeschen Palais
Ranked #83 of 237 hotels in Dusseldorf
4.0 of 5 stars 18 Reviews
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18 reviews from our community

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Traveller rating
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    10
    4
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New Jersey, USA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
42 helpful votes 42 helpful votes
“Fair rate for snooty service”
3 of 5 stars Reviewed 26 March 2006
9
people found this review helpful

My husband I were visiting Dusseldorf for one night – a Saturday night. Unfortunately we arrived into the city too late to visit the shopping streets. Everything in Dusseldorf closes at 4pm on Saturday and all shopping is closed on Sundays.

We stayed at the Hotel Orangerie ------ - I’m citing the web address because it wasn’t easy for me to find this hotel on the internet).

We paid a rate of 100 EU per night inclusive of tax, service and full breakfast. We were in room 12. The hotel has an elevator so you can easily carry your own luggage. The room was small; there was a double bed, small table with chair and a small TV. There is an electronic safe in the closet. The room’s windows overlooked to the side street and literally 15 feet across from our window was the Kunsthalle Dusseldorf museum. We could see into the museum’s exhibits that’s how close we were.

Our room was a smoking room but it honestly did not smell of smoke; something I am very sensitive to. The bathroom was not large and only has a shower stall; it comes with a hair dryer. There are no bathroom amenities available other than soap so be sure to bring your own. Keep in mind that if you are going during warm seasons the room did not have any air conditioning. Be sure to inquire about this if it is important to you.

The hotel is located well for easy quick 2-3 minute walking to Alstadt and the Rhein is 1 block away. For dinner we asked the front desk clerk for a recommendation to an Italian restaurant and she simply motioned to the general direction to walk to and that we could find plenty “there”. She was not helpful at all. We did happen upon a very good Italian restaurant. It’s name I can’t recall now but it’s diagonally across from Fischhaus, a very popular seafood restaurant on Bergerstrasse 3-7. If you are facing Fischhaus the Italian restaurant is behind you and to the right. They have a great menu and it’s authentic. They also gave us Limoncello on the house.

The breakfast the next morning was very extensive and makes the 100 EU rate worth it. There was everything from cheeses and breads to yogurt and fruit; cereal, fresh juice and eggs with sausage. Note that breakfast is included in all rates. Although breakfast is offered there is no restaurant and no room service.

After breakfast we asked for a late check out to 1pm and were declined without any reason given and the click of the telephone. When we checked out we asked to leave our bags while we walked around before we had to catch our train. We were told to leave them in the room in the back. The room was a conference room; it was not locked and there were other bags there as well. We were not issued a tag or ticket for our bags. We were reluctant to leave the bags so obviously unattended (especially since we had a laptop) but we took the risk. Luckily everything was there when we returned. So just note that if you have to leave bags it is truly at your own risk.

I would recommend Hotel Orangerie for it’s location, breakfast and cheap rate. But it’s service and friendliness is seriously lacking; maybe that is what is reflected in the rate. You would think that it would be different at such a small establishment but in fact all the staff we encountered were not friendly at all as if they didn’t realize they worked in the service industry. I don't consider not honoring a late check-out request as a bad point since that is not something that is expected but I do think a simple reason (such as sorry we have 30 people checking in this morning) is something that can be expected. If service is not important to you and you just want a good location with a clean room then this may be a good bet.

  • Stayed March 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Aylesbury, England
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
50 helpful votes 50 helpful votes
“Very Average, Nothing special”
3 of 5 stars Reviewed 23 February 2006
4
people found this review helpful

Hotel Orangerie is a small Family run hotel, in a great location (2 mins walk to the Rhine, 4 mins to the Old Town). But for the €120 per night it charges there are far better hotels in Dusseldorf to stay at.

The room I stayed in (37) was pretty small with 2 single beds pushed together, and 2 separate single duvets (the room is advertised as a double). It was very minimalist, no mini bar, no alarm clock, no table to work from and no Wifi access in the room. It looked cheaply decorated, with cheap plastic bedside tables.

The bathroom, was a little bigger than a cupboard with no bath. Make sure you dont forget any toiletries as there are none in the room.

It was quicker to walk the 3 flights of stairs to my room that catch what must be the world slowest lift.

The landing lghts were on a timing mechanism, when I arrived about 10 in the evening I found myself fiddling around trying to find a light switch so I could find my room.

There is no resturant in the hotel (so be prepared to go out for dinner).
Breakfast was well ordered, with a number of selections to be had, but when busy felt a little cramped (also be prepared to share your table with strangers).

The staff were very friendly and accomodating, but for €120 (which is a discounted rate) I cant help feeling a little ripped off.

There are at least 5 hotels within a 5 minutes walk of the Orangerie most of which I have stayed in, as a comparison I much prefer the other 5.

  • Stayed February 2006, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
Charlotte, NC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
32 helpful votes 32 helpful votes
“Very chic with fabulous service!”
5 of 5 stars Reviewed 5 December 2005
7
people found this review helpful

Ideally situated on an old cobblestone street just one block from the Rhein and two blocks from the quaint old town. I can't imagine a better hotel in Dusseldorf. The rooms are very minimalist chic but offer plenty of storage space so that you can unpack and hide your luggage and make this a home-away-from-home. The breakfast buffet (included in the room price) included bread, croissants and pastries, a selection of meats and cheeses, fresh fruit, cereals and more. But, what really sets the Orangerie apart is the service. When I required a wake-up call at 5:30 a.m., the weekend concierge remarked on how early that was and said breakfast would not be ready. He volunteered to at least have coffee and a pastry for me. When I came down at 6:15, he had the entire breakfast ready for me. AND, he had found out my gate # for my departing flight. If all hotels were as comfortable and accommodating as this one, I'd be a perpetually happy traveler. I highly recommend this boutique hotel.

  • Stayed December 2005, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
italy
1 review
7 helpful votes 7 helpful votes
“placed very closed to the old town centre”
4 of 5 stars Reviewed 7 December 2002
7
people found this review helpful

Great, the rooms hava a bit 'cold styled" furniture but rooms are very quiet and clean. Breakfast rich and top quality. Very closed to the ancient centre of dusseldorf , with all thr pubs and restaurants. Very nice hotel positionig -price not to cheap but consider that's in the center

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Bremen
Senior Contributor
43 reviews 43 reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“Ruhig, gut gelegen. Und doch "mittendrin".”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful
Google Translation

  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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