I've stayed at Kastens due to a business travel to Dusseldorf. I should say that I was expecting more from a 4 stars hotel and wonder who controls this qualification.
The room size was OK, decoration not bad but simple. The room wasn’t comfortable. There wasn't a comfortable chair or sofa in the room. The bathroom was poor and the complimentary kit was just a …shower cap! There’s a dispenser for liquid soap near the lavatory and in the shower and the soap is so bad that reminds us of old railway stations…. The bath towels are small and need urgent renewal
Breakfast is not exciting at all; the personal is nice and helpful but just normal bread (which is not of great quality) and not even croissants available!
I’ve stayed at Kastens for 4 nights, and would prefer not to stay there again.
- Kastens Hotel Bonn
