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Kastens Hotel – reviews, photos

4.0 of 5
Juergensplatz 52 | Unterbilk, 40219 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Kastens Hotel
Ranked #58 of 237 hotels in Dusseldorf
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    13
    21
    10
    7
    0
Date Rating
Cambridge, England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Truly wonderful”
5 of 5 stars Reviewed 31 January 2008
5
people found this review helpful

Working in Dusseldorf for a few weeks and have stayed in four hotels. This was by far the best of them all. Some rooms are quite small, but others are enormous, not sure how you book one of these or whether it is pot luck. I honestly cant fault this hotel, because of one very big reason. The staff! they are simply superb, extra helpful, and very very warm kind people. Their English is absolutely superb for one thing. You just know some people are faking the friendliness, well these arent they are genuinely nice lovely helpful friendly folks, with a kind of warmth you need when you are in a far off land. I would absolutely return here again and again. The hotel itself is kind of arty, definitely not an identikit hotel, and that for me is a major bonus. The breakfast is also very nice, with a well-stocked extensive selection. More extensive than the sheraton at the airport. Having stayed in hundreds of hotels over the years, this is possibly my favourite.

To those people who own and run Kastens, Well done, You have a fantastic little establishment. Ill be coming back.

  • Liked — The Staff man they are just the best
  • Disliked — nothing
  • Stayed January 2008, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Portugal
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Doesn't deserve 4 stars”
2 of 5 stars Reviewed 3 April 2007
2
people found this review helpful

I've stayed at Kastens due to a business travel to Dusseldorf. I should say that I was expecting more from a 4 stars hotel and wonder who controls this qualification.
The room size was OK, decoration not bad but simple. The room wasn’t comfortable. There wasn't a comfortable chair or sofa in the room. The bathroom was poor and the complimentary kit was just a …shower cap! There’s a dispenser for liquid soap near the lavatory and in the shower and the soap is so bad that reminds us of old railway stations…. The bath towels are small and need urgent renewal
Breakfast is not exciting at all; the personal is nice and helpful but just normal bread (which is not of great quality) and not even croissants available!
I’ve stayed at Kastens for 4 nights, and would prefer not to stay there again.

  • Stayed March 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Posted by a Deutsche Bahn traveller
49838 Wettrup
1 review
“Einmal und nicht wieder !”
3 of 5 stars Reviewed 16 February 2012
Google Translation

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Hotels.com Traveller
“Hotel Super Lage,alles gut erreichbar zufuß”
4 of 5 stars Reviewed 15 February 2012
Google Translation

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Posted by an Ameropa traveller
München
1 review
“Eine gelungene Städtereise”
4 of 5 stars Reviewed 13 February 2012
Google Translation

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Kastens Hotel

  • Kastens Hotel Bonn
Address: Juergensplatz 52 | Unterbilk, 40219 Dusseldorf, North Rhine-Westphalia, Germany
Price range (per night):* INR4,780 - 20,954

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