We stayed at the Asahi Hotel in Düsseldorf for four nights in August 2008. We chose this hotel because it is located close to the central railway station in Düsseldorf. However, the area around railway stations is often not the most salubrious and we soon discovered that this hotel appears to be in the red light district, which made us feel a little uncomfortable walking back to it at night. Although very handy for the station, it's a bit of a trek to reach other areas of interest e.g. Altstadt is approx. 20 mins walk and Medienhafen is approx. 30-40 mins walk. N.B. Don't bother going to Köln unless you're really interested in seeing the cathedral. It takes nearly an hour to get there on the local train.
Aside from this, we had few problems with the hotel. It is a modern Japanese hotel in a building which houses a mixture of hotel and residential accommodation. Reception is continuous with the small, pleasant bar area - which is apparently open 24 hours a day! - complete with aquarium and very handy PC with free internet access. Staff were very friendly and couldn't do enough for us. We had booked a double room via the hotel web site but had not specified that we would like a bath and the room we were allocated had only a shower cubicle. When we asked about a bath we were immediately taken to view another room – although we decided to stay where we were as the original bed was bigger. On our last evening, our TV broke down and, as it was not possible to fix it, we were moved to another room. So in total we viewed three rooms. All were reasonably sized and fitted with tasteful, modern, IKEA-style furnishings and laminate flooring. As is usual for city hotels, none of the rooms had much of a view and they were all overlooked. The rooms at the front of the hotel were very quiet, whereas our room at the back overlooked the street and was quite noisy. The rooms on the 2nd floor had been refurbished more recently, but even the room on the 4th floor was in a good state of repair, fresh and clean. The air conditioning worked beautifully in all the rooms we were in. The 2nd floor rooms had beds consisting of two single mattresses on a 6 foot base whereas the 4th floor room had a smaller double bed with one mattress. The 2nd floor rooms had a filter coffee machine – and, to our amazement, ground coffee bags which were replaced when used! N.B. You might want to take a travel kettle for making tea. The 4th floor room had a cupboard in the corner containing a kitchenette with electric hotplates. All rooms had a reasonably-priced mini bar offering a fair selection of drinks and some snacks. TV channels varied between rooms. The only English speaking channels were BBC World and (in some rooms) CNN. There is a credit card operated safe in each room. Bathrooms were nice, if small. One of the three bathrooms had a bidet. Basic toiletries, emery board and a comb are provided. My main gripe about the rooms was the pillows, which were just awful – big, square and lumpy. I asked for extra pillows and got more of the same so I ended up sleeping on a cushion. Otherwise the beds were very comfortable.
The breakfast buffet was served in a spacious, bright room behind reception. I don't know if the air conditioning was broken, but it was always uncomfortably warm. There was a wide selection of items including cooked (scrambled egg, sausages, streaky bacon), cold meats, cheese, yoghurt, cereal, pastries, cakes and, unusually, Japanese breakfast items, principally Miso soup, rice and tofu.
There is a spacious Wellness Centre in the basement with sauna, steam room, tropical rain shower and chill out area. It's very relaxing, with mood music and a fridge stocked with still and sparkling water. I had the whole place to myself for an hour and a half on the Saturday night (it's a business hotel so weekends are quieter) and thoroughly enjoyed it. To use the Wellness Centre you need a key from reception. They also provide a towelling robe and slippers free of charge – worth asking for even if you're not planning to use the facilities. There is a small fitness room across the hall but I didn't use it.
A note about the room key, which can be tricky – push the key card into the slot in your door handle until you feel a definite click then pull the door towards you and turn the handle to open the door. We had terrible problems trying to open the doors! A key is required to operate the lifts and access doors so don't leave your room without one!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC