We stayed in this hotel for 2 night in December 2011. It’s located on a 5 to 10 minutes walk up to the hart of Dusseldorf city center. There are enough restaurants, coffee bars and bakeries around to choose from. The rooms are quite large with a brand new satellite TV with German, English, Italian and Russian channels. Two separate chairs, a desk and table and mini bar are also available and the bathroom has a rather large bathtub. Beds are comfortable and it’s nicely cleaned.

The only disappointment was the friendliness of the non German staff…. The reception didn’t welcome us, spoke German to a minimum and explained nothing like were the rooms, the parking garage or the breakfast restaurant were or how to get there. Also they gave us a room for smokers despite specifically booking a room for non smokers. No apologies what so ever. After switching rooms the new one smelled badly to sweat from the cleaners who were still busy cleaning while we arrived after the check-in time. Opening the window and front door solved that issue.

With better staff this hotel would have gained 5 in stead of 4 stars from us.

Hotel is perfectly acceptable no-frills base to discover Duesseldorf. Reception staff are courteous and helpful. But avoid the breakfasts.

For three days we went down well before the end of breakfast, but they had already run out of bacon, sausages, eggs, tea bags and glasses for fruit juice. We ended up with a roll and some cheese, but they still charged us 13.50 Euro.

Getting down to breakfast earlier didn't work either. We had to queue for 20 minutes to get in: there were free tables but the one member of staff on duty was more interested in putting the cutlery away than clearing the tables so we could sit down. He still didn't bring us any cutlery - but at least I knew where it was kept!

This hotel is located in Dusseldorf city. It takes 20 mts to reach airport .Nice hotel with peaceful ambience, lot of trees,quite supportive reception staff.Restaurant is quite good.Rooms are quite spacious with balcony for scenic beauty view.Hotel reception was prompt in arranging cabs for my visit to Duisburg as well as for airport drop.

I just returned from A + A 2011 in Dusseldorf and a four day stay at the Best Western Majestic. This is a look at what I saw as the pros & cons to staying at this hotel. I generally write my reviews and cover the 'Great, Good, Bad, and Ugly' but . . . since there was nothing either particularly great or ugly about this hotel I will leave it to good & bad with some 'bottom line'-type comments. I will also answer THE most important review question - when I return will I stay there again (?) Ready? Here goes . . .

GOOD

* Rate: it was not originally my intention to stay at this hotel or even in this part of town but Best Western Majestic Dusseldorf (henceforth referred to in this review as BWMD) launched a special over my time whereby I was able to book for a base rate of USD $129 / night (approx E 90). Now, under 'normal' circumstances this would not necessarily be so great but . . . A + A is a show that usually draws 55,000 attendees and they were some 15% UP this year so hotel rooms were really expensive for the week and getting $129 / night was really fantastic. I compared this hotel to anything else I could get in that price range and it was FAR superior.

* Location: I generally try to stay a little further north when I attend this show but . . . came to find I might be better off in the BWMD area. There is excellent transportation options with the 703, 712, and 713 lines very close by which will take you to an S1 train line in one direction and the Heinrich-Hallee U-Bahn in the other and there is A LOT in this area. Many convenience options are almost right next to the hotel including a drug store, grocery store, cell phone store, nutritional supplement store, and . . .as much as I hate seeing them in Europe: a McDonalds (it was a welcome sight at breakfast time). And, old town itself is minutes away given the nearby tram stops.

* Facilities: The BWMD is NOT what you think about when you picture a 'business class' hotel. You will not be entertaining or wowing clients on hotel grounds, for example. But . . . it is not exactly 'spartan' either. The lobby would suggest a nicer hotel than the price range and it looked like the in-house restaurant was very nice too (skipped it as I found the breakfast rate a bit much). And, there is a nice sauna and work-out area downstairs too. These are VERY limited - especially the tiny work-out area - but in all fairness there were other hotels that were more expensive that did not offer these things at all. And, I had the sauna all to myself for my stay, a young couple walking in to check it out for a minute being the only other guests I ever saw.

* Staff: In limited interactions, I found the staff to be pleasant. I arrived way before check-in time and they didn't have a room for me but . . . they let me change and shower in the sauna area and let me store a few things until I came back later that day. A very lovely older female staff member was kind enough to take a few minutes to point out some things on a map for me as well. I don't always find this kind of attitude in Euro hotels.

* Rooms (good): I found the room size to be generous with a nice bathroom and wall-mounted soap dispenser(s) and . . . I loved the fact that the bathroom had it's own window - this is a rarity in hotels! My room also featured a good-sized high-definition tv with a lot of channel / language choices.

BAD (room for improvement)

* Rooms (bad): the very best hotel rooms (in all price ranges) greet you with that new, fresh feeling that YOU are the ony person to have ever stayed in that room. Well, at BWMD . . . that is NOT the case. There is no mistaking that many others have stayed in the rooms over a long time. Don't get me wrong . . . my room WAS clean. But, there was a bit of a tired feeling with badly outdated wall art and obviously old and even mismatched furnishings.

* Nein Smoking Room: my hotels.com reservation was made for a no smoking room and I arrived to find . . . a smoking room. So, I had to live with a very feint smell of cigarette smoke but, it wasn't too bad. I checked my official confirmation and found a disclaimer that 'preferences could not be gauranteed' so I guess they covered themselves. Personally, I think there are a lot of preferences that are just that - preferences. But, a smoking vs. non-smoking room should be able to be a deal-breaker. This one was not bad as the odor was very feint but what if it wasn't and someone had an asthmatic condition? That would suck.

* Beds: A few points, the first might be actually good to some: # 1 - this was the firmest mattress I have ever slept on and # 2 - the bed had a super-thick comforter that left me a bit too warm with it on, yet too cool with it off. All in all, I did sleep well here.

Bottom Line / Recommendations:

* The BWMD was NOT the nicest business class hotel I have ever stayed in but - no doubt - I absolutely got what I paid for and could have done far worse in the price range. I have no regrets.

* I would recommend skipping breakfast at this hotel - it is just too expensive and there are a few other options nearby.

* You may also want to avoid bringing a car - I heard another guest joking that he didn't want to use his car there for fear he would not be able to get a parking spot again.

* Come to this hotel with accuately-calibrated expectations and you will not be disappointed. If you are super-picky and particular and enjoy being spoiled, spend more to stay somewhere else.

* Now, under the same circumstances would I stay there again? Well, I do hope to again attend A + A in November 2013 and will be coming back to Dusseldorf. While I have no regrets about staying at the BWMD, I don't feel any super-compelling reason to not at least consider other options next time. So, I'll leave it at this . . . IF the BMWD again offers this very low show rate I probably will stay there again. If not, I'll probably try something else just to try something else.

Feel free to contact me directly.