I stayed at this hotel for 6 nights and had an overall very good experience. I would suggest adding a coffee machine in each room as well as a clock.
I was impressed at how helpful the staff people were. I contacted the hotel over the phone before my flight from the US, and they even helped me find my train from Duesseldorf Airport! Once in Dortmund, another staff member helped me with directions within the city.
Only one minor complaint regarding a younger female staff member. Do not make negative comments to a co-worker about the customer! Even though some of us do not know German well enough to use it actively, we are able to understand the language.
Very good experience overall. I might stay at this hotel again.
- Nh Hotel Dortmund
