After having an incredible experience in Cologne, I was eager and excited to continue my tour of Germany. However, the Tryp Hotel put a damper on my good spirits. Upon arrival at the hotel, we were greeted by a disgruntled front desk agent who informed us that even though we had requested a non-smoking room, only smoking rooms were available. This would only have been a slight set-back had the front desk agent not been as rudely unapologetic as he was. To add insult to injury, as we were checking in, another party checked in and were asked whether or not they wanted smoking or non-smoking.

The hotel is located inconveniantly far away from the center of the city or from anything else for that matter (except the university). The room was average, a decent size, but the amount of dust arising from the carpet as we converted the beds was disgusting. I felt like I was changing the bag in a vacuum cleaner. No joke.

The restaurant was a highlight. While the cuisine was mediocre, the staff was very pleasant and hospitable. As someone who works in the hospitality industry, it made me realize how much of an impact the staff has on ones' experience.

While the facilities are just fine, the Tryp Hotel has some major management issues it needs to work through. I would not stay here again and I would not recommend it to anyone in the future.