Starting off with the positives, this hotel was easy to find and easy access to transportation. The bathroom was clean but room was very small. Walls were very thin, could hear our neighbours conversations and the lighting in the room was very bad. Most staff did not speak English although that was not a problem as any staff who did were not that helpful anyway. At check in we were not told the check out time, nor was it stated on any information leaflet we had. So to our great surprise,there was a 50 euro charge when we checked out at 12.45 even though we had spoken to reception and explained that we were running late!!!! Check out time is 12 noon for all of you who are brave enough to stay there!!! On return to the hotel both nights (after 2am) that we stayed there we had to wait in the cold (December) for approximately 20 minutes if not longer while we tried to wake the night porter to let us in, by both ringing the bell and the telephone. We all felt this was unacceptable. It is such a pity as it is ideally located and reasonably priced. I would not reccomend this hotel.

We stood there four nights in December 09.
positive:
- good size rooms
- clean
- S-Bahn (tube) to cologne within walking distance
- good breakfast buffet
- free parking
- quiet area

not so good:
- WiFi incredable unstable, had to move to tha staircase and even there it's unusable.
- a small glas coke costs 2.20Eur, Southern Comfort 6.50Eur

I would stay there again ( unless I need Internet ), It's good value for the money which was 75Eur for two in a double room incl. breakfast. From the Hotel to the City Center takes around 30min ( walking + waiting for tube + a 2 stop journey ). It looks as the employees are a Bulgarian family - they are quite nice and very polite, the woman at the reception is ... harsh.

the hotel is really nice and clean a little bit smoky downstairs in the bar but in general the hotel was good value for money and the food excellent, our praise goes to the staff and one person in particular Yasmina who was really helpful to us with helping us with directions and going that little bit further with excellent customer service which made our holiday wonderful many thanks

The employees of this hotel have gone through my bags and stolen some very valuable items, They said there was a safe in the room yet there wasn't, it was dirty, they didn't even have proper lights! I guess you could say you get what you paid for but the value of the stolen items exceed the price of the room. I wouldn't recommend this to anyone! The so called free internet was so incredibly instable it was impossible to go online. The staff was very unfriendly and half of them didn't understand a word of English, and they don't even serve a single vegetarian meal.