This was one of the most unpleaseant experiences I had in a hotel in my life. I booked the hotel through booking.com as it was the only available hotel in Cologne due to a fair. They charged me 245 euro for the first night for a room that had no shower or toilet, had to use one in the corridor. The room was unclean and the hotel staff most unhelpful.
I had booked 3 nights but had to leave early due to business reasons, but the person at reception was not helpful at all, simply looked at me and blew cigarette smoke in my face when I asked for a refund for the 2 nights I didn't stay. So in the end I paid 425 euro for a horrible room without shower or toilet, and a bad breakfast with smelly ham. Avoid at all costs!
- Good Sleep Hotel
