First impressions were not good as the welcome was underwhelming to say the least the receptionist had "grumpy" down to a fine art, we then had to climb the 3 floors to our room (no lifts) but thankfully there is a luggage lift (of the dumb waiter type) things began to pick up, the room was v clean & big for a 3 star central city hotel the shower is excellent hot, powerful & spacious. The breakfast is of the continental type and is sufficient, the coffee is v good & the staff all friendly & helpful. The hotel is really only a 5 mins walk from the train station & the DOM a 1 min walk from the station we were in cologne for the xmas markets which are all v good except for the boat xmas market which seemed more like a bric a brac market, a big plus was the chocolate museum well worth a visit even if its only to try the hot chocolate & cake another plus in its favour it has got the best selection & variety of chocolate for sale I have ever seen.
