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Mercure Hotel Koeln West – reviews, photos

4.0 of 5
Horbeller Strasse 1, 50858 Cologne, North Rhine-Westphalia, Germany (Formerly Novotel)
Hotel amenities
Mercure Hotel Koeln West
Mercure Hotel Koeln West
Mercure Hotel Koeln West
Mercure Hotel Koeln West
Mercure Hotel Koeln West
Mercure Hotel Koeln West
Ranked #58 of 280 hotels in Cologne
4.0 of 5 stars 183 Reviews
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183 reviews from our community

    Trip type
Traveller rating
    33
    94
    43
    10
    3
Date Rating
Posted by an Accorhotels.com traveller
Boleslawiec, Poland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Mercure Frechen”
4 of 5 stars Reviewed 8 January 2012

Very handy hotel and very close to the motorway,staff are very friendly and the interior it's quiet good.
The only thing is if you decide to stay at this hotel you will need to provide your on shower gel as the one provided is far not enough for a single shower.
The bar and restaurant quite good but a bit expensive.
The sauna and swimming pool facilities are ok the only inconvenient is the sauna it's open from 17:00 to 22:00 only

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Convenient for Cologne”
4 of 5 stars Reviewed 24 December 2011

We visited for the Christmas markets. The hotel is very close to a motorway junction and has free parking. It is a 5 minute walk to a tram stop. Trams are quite frequent (hotel will provide timetable) and it is E2.50 for the 20 minute ride to the city centre. Make sure you have coins - the ticket machines on trams don't take notes. (Traffic in the city was very congested)
As well as the convenient position it is an excellent hotel. Large spacious room with en suite, clean, comfortable. Amazing breakfast, which was part of the package we had booked (E109 per night for 3 adults)(told breakfast is pricey if paid for seperately).Staff a little indifferent at times. Would have liked tea and coffee making facilities and free wi-fi but they were not on offer.
Hotel faces a retail park - incluing a Lidl and a very good supermarket - Edeka. Excellent for drink, snacks etc.
Overall a very convenient, but 'standard' business chain hotel.

Room Tip: Half rooms overlook road/business park - ones on same side as entrance don't.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TonyYorkshire about Mercure Hotel Koeln West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Overall nice hotel”
4 of 5 stars Reviewed 19 December 2011 via mobile

We stopped at the hotel as part of package coach break to the German Christmas Markets for 3 nights.
Room was a standard double on the 5th floor. It was clean and nice. Towels provided by the hotel were ok. Heating in the room was abit unpredictable, which wasn't good when it was -1 outside. Beds were two single beds together, but were clean and comfortable. Only one pillow each though.
Buffett breakfast was nice and good selection. Evening meals were ok, sometimes just seem to be bits and pieces thrown together. Desserts were poor though, always different coloured fromage.
Prices of drinks were expensive and seemed to differ from staff to staff, which was abit confusing.
Tram station was close by, as were shops to get food if u require (McDonald's / KFC / Lidil)
Overall nice clean hotel and would stop again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Wolfy89 about Mercure Hotel Koeln West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tipton (nr Dudley), West Midlands, UK
Top Contributor
57 reviews 57 reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Good service, pricey breakfast”
4 of 5 stars Reviewed 7 December 2011

I stayed here for two nights in December 2012 on business. I arrived on Sunday evening and was greeted by a friendly receptionist who spoke perfect English, which was good as my German is very rusty. My room was a standard double on the 4th floor with a full bathroom (bath with shower over) - I'm used to shower-only bathrooms when staying in Germany. The room was clean, tidy, modern, warm and well lit, with a minibar and safe built in. The bed was very comfortable and I had a good nights sleep on both nights. My deal was room only, so breakfast was at an additional charge of €17/day, which I think is a bit steep - even if it was all you can eat buffet. There were breads, meats, cheeses, yoghurts, fruit, cereals and an array of cooked offerings (sausage, meatballs, bacon, scrambled and boiled eggs) - something for everyone but you would really HAVE to pile your plate high to get value for €17!
On checkout, I was offered the option to pay my bill in Pounds Sterling, thus avoiding my banks own conversion charges, which was nice.

Room Tip: Rooms on high floors facing over the main entrance (which is on the opposite side of the building fr...
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by milla03 for Cologne
Ask milla03 about Mercure Hotel Koeln West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good hotel outside Cologne”
3 of 5 stars Reviewed 16 November 2011

The location was great for a quick getaway on the Autobahn, but a little far outside the city. That being said, it was very easy to get the train in to the centre of Cologne, and took about 40 minutes. The hotel was pleasant and the rooms were good- the staff were very helpful.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Augusta_C about Mercure Hotel Koeln West
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Additional Information about Mercure Hotel Koeln West

  • Mercure Koeln West
  • Mercure Hotel Cologne
Address: Horbeller Strasse 1, 50858 Cologne, North Rhine-Westphalia, Germany (Formerly Novotel)
Price range (per night):* INR3,809 - 11,482

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