As all others, I also ask my self: 4 stars???
I was traveling as a couple, also with my mother and young brother, both seriously allergic, asking for a no smoking room before arrival and paying an outrages price because all the hotels were booked.
Upon arrival the receptionist gave as smoking rooms, and screamed at me asking us to shut up, since she wanted to tell us her important excuse for their incompetence. Do I need to say more?
I've never being in such an outrages situation in over 120 hotels I've stayed in my life. That's why I give the first terrible review at TA.
In the end there were no smoking rooms, they just wanted to get us stressed.
Worst staff I've ever seen, worst rooms (pictures here were taking by an excellent photographer because rooms don't look like this), old old old fashion rooms and amenities, and 2 stars for this hotel would be more then enough.
Never staying in this hotel again, or any other of the same chain.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC