We did not stay but I felt that I had to post my experience nonetheless: my husband tried to make a reservation for staying there on business with a colleague. When he phoned he was told that they would call him back. When - two hours later - nobody had called back, he asked me to take over as he was in a meeting.
So I phoned saying that it was for my husband who was still waiting for a return call. She did not acknowledge the fact, that nobody had returned his call, and did not apologise, either. She then continued saying that they had no rooms. Furthermore, she said "and there is the piece of paper with your husbands name and number - we did not get around to that yet..".
I had no other possibility than to say that this was sad to hear as they could have conveyed that somehow meaningful, short message to my husband earlier, since when he called it did not seem to be a problem of availability but being too busy to take the reservation at once.
Thus I cannot recommend that hotel - I have been in the hotel business for 12 years, and if it already starts in reservations with this "i don't care"-attitude it will most certainly be that way with the rest of the staff...
Which is sad, really, since business travellers always look forward to a chance of scenery from the average hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC