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The New Yorker / HOTEL – reviews, photos

4.0 of 5
Deutz-Mulheimer-Strasse 204, 51063 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
The New Yorker / HOTEL
Ranked #132 of 280 hotels in Cologne
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    5
    11
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Date Rating
Gretna Green, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
59 helpful votes 59 helpful votes
“Amazing staff and beautiful decor”
4 of 5 stars Reviewed 4 November 2011

I stayed in the New Yorker hotel in Cologne on business last week and would recommend it. It is by no means in the most convenient location but the staff alone would encourage anyone to come back and stay.

My room had two very comfortable single beds and was on the top floor of the hotel. It was spacious, clean, bright and stylishly decorated. On a work trip it is always nice to have the option to make yourself tea/coffee and to be able to iron clothes so the absence of both facilities was a slight disadvantage for me personally but not a major issue.

There is no restaurant in the hotel but if you fancy a bite to eat there is bar food available which is pretty tasty. The hotel has sensor lighting which, if you are a fast walker like I am, can be slightly disconcerting when the lights only come on when you are already halfway down a corridor!

On asking for recommendations for food and drink on my final night I was enthusiastically presented with a map which had some bars and restaurants marked on it. The recommendations were excellent and the level of help and friendliness I experienced on my visit more than made up for any shortcomings of the hotel.

A special thanks to Torsten!

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LollLee about The New Yorker / HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Great service - great hotel”
5 of 5 stars Reviewed 24 January 2010

This hotel is real pearl. It is located in the industrial area, close to the fair centre. If You are taking part into a fair this a perfect place. Fair centre is only a walking distance away. Service is great and decor modern but practical. Staff is willing to help with everything and the hotel even has a real finnish sauna. Breakfast is great and makes You easily go on until lunch.

Will defenetely stay again when taking part into a fair.

  • Stayed January 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tapsa212 about The New Yorker / HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very unpleasant staff - no reservation possible”
1 of 5 stars Reviewed 11 November 2008
1
person found this review helpful

We did not stay but I felt that I had to post my experience nonetheless: my husband tried to make a reservation for staying there on business with a colleague. When he phoned he was told that they would call him back. When - two hours later - nobody had called back, he asked me to take over as he was in a meeting.
So I phoned saying that it was for my husband who was still waiting for a return call. She did not acknowledge the fact, that nobody had returned his call, and did not apologise, either. She then continued saying that they had no rooms. Furthermore, she said "and there is the piece of paper with your husbands name and number - we did not get around to that yet..".
I had no other possibility than to say that this was sad to hear as they could have conveyed that somehow meaningful, short message to my husband earlier, since when he called it did not seem to be a problem of availability but being too busy to take the reservation at once.
Thus I cannot recommend that hotel - I have been in the hotel business for 12 years, and if it already starts in reservations with this "i don't care"-attitude it will most certainly be that way with the rest of the staff...
Which is sad, really, since business travellers always look forward to a chance of scenery from the average hotel.

Stayed November 2008
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Paris
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A real disapointment”
1 of 5 stars Reviewed 5 November 2007
1
person found this review helpful

The trick with this hotel is the website : very "trendy" and attractive. So a big disapointment, not only because of the poor location (just try to walk to the "nearby" park and you will understand what i mean...) but also of many details and of the behaviour of the staff. Our first welcome was rather friendly but we then received room 17 which is... above the kitchen. And the kitchen door is a revolving one which makes a terrible noise which we had to stand until 1:30 am and then again from 5:30 am on... so we did sleep less than 4 hours ! When we asked to change room, the answer from the manager was : "yes we have problems with this room but you know, i can sleep anywhere even when it is very noisy so...". I think it says it all. So he did not want to relocate us for our second night even if they had slightly "upgraded" rooms available. End of the story.
Beside this problem, I felt this hotel was is fact rather "cheap looking" and pretentious. I congratulate the photographer whose photos were used for the website.

Stayed October 2007
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shropshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Good hotel for short breaks”
5 of 5 stars Reviewed 30 October 2007

I stayed at this hotel for two nights and found it to be a very clean
and the staff very friendly, the location is not the best but the cost of the room and hospitality of the staff more than made up for this.For the sake of a €6 taxi fare you can save a great deal of cash compared to other hotels in the city, which may be in better locations. the only downside was not being able to get some food at night, except for sandwiches etc.
Any one wanting a clean room and bed for the night at a good price, this is the place, I would definately stay there again.

  • Liked — ver clean
  • Disliked — location
  • Stayed October 2007, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The New Yorker / HOTEL

  • New Yorker Hotel
  • Hotel New Yorker
Address: Deutz-Mulheimer-Strasse 204, 51063 Cologne, North Rhine-Westphalia, Germany
Price range (per night):* INR6,385 - 14,283

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