We stayed here at the beginning of the month to go to the Christmas Markets in Cologne. It's hard to know where to begin to list this hotel's short comings but here goes:
1. Right next to a railway line which has freight trains going by all day and night (this was especially not good as my parents couldn't sleep most nights because of it)
2. The internet wasn't free and you had pay for it.
3. There was no tea or coffee making facilities in the room. If you wanted either of these you had to go down to the lobby and do it yourself. One night my father even had to ask the receptionist to boil the kettle.
4. The barman was rude and could not have been more unfriendly if he tried.
5. The nearest U-Bahn station was a ten minute walk away.
6. For a double bed they provided two single duvets and for the single beds they provided duvets that were too small.
7. They wanted 4.50 euros for a bottle of mineral water.
8. The air conditioning in my parents room never worked all weekend so my parents had to get in bed to keep warm when watching the TV (which by the way is nothing but German channels and only three English speaking channels which are all news channels)
9. There are hardly any restaurants in the area.
10. On the Sunday evening my mother and I wanted an evening meal as my brother and father were going to a hockey game and were eating at the arena. We were told that the restaurant was closed on a Sunday but they fail to mention this on the website but luckily we found a lovely Chinese restaurant one street away.
The only good thing was the breakfast. You could go up as many times as you liked and they provided a good selection of cereals, breads for toasting, yogurts etc. but the continentals cannot do a fried breakfast to save their lives. In the end we wound up going to the local Lidl and buying our own crisps, chocolate, cakes and drinks instead of paying the hotel's extortionate prices. If we were to do this trip again we certainly would not use this hotel again but try and found something closer to the city centre.
- Best Western Hotel Cologne
- Best Western Cologne
- Cologne Best Western
- Best Western Koeln
