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Classic Hotel Harmonie – reviews, photos

3.0 of 5
Ursulaplatz 13-19, 50668 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Classic Hotel Harmonie
Ranked #68 of 280 hotels in Cologne
4.0 of 5 stars 55 Reviews
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55 reviews from our community

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Traveller rating
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Date Rating
Daventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Completely let down by rooms”
2 of 5 stars Reviewed 29 January 2011
1
person found this review helpful

Hotel looked ok from outside & reception but opened door to room and thought I was in a basic hostel. The single room was the size of a cupboard, very grim with no facilities (eg hairdryer, safe etc). The bed seemed smaller than a single and was not even made up, just a bit of bedding dumped in a pile at the end. My colleague's room was the same and we nearly checked out there and then but decided as it was just 1 night we would put up with it. Glad we did not spend much time in these tiny claustrophobic rooms. Bathrooms also small & don't expect any toiletries. All of this for over €150 a night!!

Only reason hotel gets 2 stars is that staff on reception were pleasant & helpful, location of hotel was central & breakfast was ok. Unfortunately, all of this was overshadowed by the terrible rooms, DO NOT STAY HERE IN A SINGLE ROOM!!

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Good room comfort value but bad overall experience”
2 of 5 stars Reviewed 10 May 2010
1
person found this review helpful

For the room rate I paid, the room is good value. Relatively comfortable with decent toiletries.

Room amenity and service were poor. In the first room I was allocated, the safe wouldn't work. After talking to the reception, they said they could move me to another room. After 1 hour waiting, heard nothing. I chased the reception and finally got a different room. In this room the bathroom wasn't enclosed, and the shower door opens right next to the room entrance. If you walked out of shower naked, anyone walking into the room would see you in that form. Also in this second room some of the lights wouldn't work.

Room is old and tired. I was in a premium room as well so I expected better. Some of the cupboards were located such that it was impossible to open the cupboard doors. The keycard holder which you need to place your key in to have power in the room is so far away from the safe. SInce you need to use the key to open the safe , if you do so at night, there would be no power (no lights) in the room. It's very impractical.

Breakfast was decent. In room internet is decent.

Location - about 10 min walk to Hauptbanhof. Reasonable distance and easy to walk to provided you know where it is located and have a good map. Relatively safe at night. Close to the Dom. Plenty of food choices within 15min walk.

Overall, bad experience. I wouldn't recommend coming here.

  • Stayed December 2009, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Zagreb, Croatia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Don't book a single room!”
2 of 5 stars Reviewed 4 March 2010

I booked this hotel from Michelin guide, but now I'm wondering what is criteria to get listed in their guide? Room was tiny,with outdated design but very clean. Night stand with built in radio. Awful pillow. Only TV was new. Outdated bathroom with strange wooden shelf and paper holder. Noisy fan. Shower difficult to adjust temperature. No safe, no minibar.
Nothing like described on their website. I figured only one part of hotel is refurbished with those beautiful bright rooms. They should include REAL description and REAL pictures of 'classic rooms' on their site. Definitely not 'home away from home' as they say!
Location of the hotel is excellent, 5 minutes to dome and train station. But one can hear trains passing though.
Good breakfast, variety of rolls, cereals and cheese. Waitress doesn't seem interested in guests; one morning I didn't manage to get a coffee.

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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UK
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“......did I stay in the same hotel?”
2 of 5 stars Reviewed 22 September 2009

I have just checked out of the Hotel Harmonie and would never return. My room was the size of a cupboard, with absolutely no facilities at all - no hairdryer, drinks facilities, air-conditioning, minibar etc - which, for 99 euros a night, was not acceptable. Furthermore, when requested to leave my towels on the floor if I wanted them replaced, I did not expect to have to call reception when I got out of the shower dripping, after the dirty ones had been taken away, but not replaced. Breakfast was adequate, but with only one hot dish - scrambled egg each day, only one loaf of bread - unusual for a German hotel, and a very limited selection of juices, not brilliant. I assume that, as a solo business traveller, I am not expected to return and, even though I stay regularly in Cologne, I won't. However, it appears that double rooms are better than singles, so, as the location is superb - 3 mins from the station and 5 from the Cathedral - so couples are obviously more welcome than singles. You have been warned!

Stayed September 2009, travelled on business
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Lebanon
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“all what you need for an excellent stay”
5 of 5 stars Reviewed 2 February 2009
1
person found this review helpful

i have stayed there for 2 nights from 31 jan.the location can't be beaten,it is in a safe,quit street 250 meters from koln main statin,Dom,and the main shopping streets.the rooms are good in size,very clean,modern,LCD TV,safe,hairdryer,and all complementary accessories.reception staff are youngand extremely helpful.breakfast was an international buffet with a wide range of good quality food.i highly recommend the classic harmonie hotel and definitly will stay there when i am back in koln.highly recommended.

Stayed January 2009, travelled on business
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Additional Information about Classic Hotel Harmonie

  • Classic Hotel Cologne
  • Cologne Classic Hotel
Address: Ursulaplatz 13-19, 50668 Cologne, North Rhine-Westphalia, Germany
Price range (per night):* INR4,481 - 12,770

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