This hotel is now operated as "Arcadia Bielefeld".
It is a standard hotel in the range. Relatively large and clean rooms and standard breakfast. Nothing fancy.
The hotel staff is not very customer oriented unfortunately. I bought a wifi access at reception for a day (12,50 euro/day 5 euro for 30 min) and was guaranteed it would work everywhere in the hotel, including my room. Unfortunately the wifi range was limited to the lobby area.
This wasn't a huge problem, but I was shocked at the unprofessional attitude of the service staff when I raised the issue. I was refused a refund on my order. I would have been happy with an apology or excited about a partial refund. Instead I got some blunt answer about the internet service being operated by a third party outside of their control.
