The hotel is a 3-4 mins walk from Lister Platz tram/bus station, which is 2 stops from the main train station. Or a 20-25 min walk from Hauptbahnhof through a mainly pedestrianised street lined with little stores, bakeries, & banks, leading on to the city centre, where lie the attractions & restaurants. Or a 30 min walk in the other direction to the Congress/Zoo through the beautiful Eilenriede park, or a couple of stops on the bus/tram.
My room was spacious, with coat rack, luggage rack, 2 single wardrobes, desk, small table with 2 chairs, large TV, mini fridge, & temperature control. The hotel details stated that my booking included a room safe, bathrobe, & complimentary newspaper - none of these were in the room, but it was later hinted might have been provided on request. Wireless internet connection was available in the room for a fee, but there was also a single computer in the lobby with free internet. Although the room requested was a non-smoking one, there was a distinct odor of cigarette in the corridor. The comfortable bathroom included only an average shower gel & shampoo-conditioner, which was very disappointing for a big chain like Novotel. Even smaller 4-star hotels provide better quality toiletries, & include decent body lotion. In these days of carry-on bag airline restrictions, these do matter more to short-trip travellers. Daily housekeeping kept the room very clean & tidy.
The hotel has its own restaurant, & breakfast was available for 16 euros - neither of which I sampled. My advice - do not rely on the reception or room wake-up calls & use your own alarm clock. These failed me 2 mornings out of 3, at great cost, as I was there for a 3-day conference. All I got was an apology – again, poor response from a chain like this.
There are hotels closer to the city centre or the Congress than this one, which would be more convenient.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC