I stayed at the Alpha Hotel for two nights with my wife and young child as it was conveniently located near our friend's apartment. The reviews on Trip Advisor suggest the hotel is a cosy, family run hotel, however in reality it's rather drab and kitsch.
Our friends had made the booking for us and were advised we would be placed in a family room with kitchenette (ideal for preparing baby feeds etc). The room was small and the 'kitchenette' was just a cramped bench space along the narrow corridor. The carpets were stained and dirty, and the hotel reeked of tobacco smoke.
We had requested a cot be provided and this was absent when we arrived (we carried our own travel cot and set it up ourselves), and the requested highchair was also absent (but one was found by hotel staff after more than a little fuss).
The hotel is well located and some of the staff are friendly, but it is cluttered and garish, and not the most comfortable place to stay. Hotel Alpha needs a makeover in almost every department.
- Alpha Hotel Hannover
