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Courtyard by Marriott Hannover Maschsee – reviews, photos

4.0 of 5
Arthur-Menge-Ufer 3, 30169 Hannover, Lower Saxony, Germany
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Courtyard by Marriott Hannover Maschsee
Ranked #8 of 147 hotels in Hannover
4.0 of 5 stars 104 Reviews
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104 reviews from our community

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Belgium
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Home away from home”
4 of 5 stars Reviewed 22 January 2012

I've been travelling for business reasons many times in the last many years to Hannover, and from all local hotels I've been in, the Courtyard is by far the best.
The staff is correct. The food in "Julian's bar" is pretty decent, the menu a bit more restricted that in the restaurant but the atmosphere much "cozier". Breakfast is good and there are always free newspapers at the morning. The rooms are spacious, the beds very good and the sight from the rooms heading the lake is, without doubt, the best from any hotel in Hannover.
Last year they refurbished the lobby area and put TV flat screens on the rooms.
Jus two minor issues:
1) The rooms still need some "freshen up", specially the bathrooms are getting a bit old
2) If you are travelling with public transport, there's quite a walk (10-15 min) to the nearest subway station
Tip for runners: Though it's pretty straight forward, the maschsee 6km round on a hardened dirt path, must be the best running place in town and any day at any time there is always people running around, so no need to visit the fitness room in the hotel ;-)
Tip #2: If you want rest, please AVOID at any price the period around the Maschseefesten (somewhere in August), as it can get VERY loud in and outside the hotel

Room Tip: Though they may cost a bit more, the view from the rooms with "lakeview" (the highest the...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
24 January 2012
Dear Athlet,
thank you very much for your review and your kind words about our property. It's always a great pleasure to us. Also a big thank you for your recommendations which might be very helpful for other visitors.
To come out with some tips as well we'd like to give you a hint about these two minor issues of yours. First about the room situation - all the rooms are going to be renovated in summer 2012. The new concept will make them even more spacious. And about the subway station - there's a bus stop about 50m from the hotel. The bus is running every 10minutes and takes you directly to the subway station "Aegidientorplatz".
Hope that is somithing to look forward to for your next stay with us.
Best regards from the lakeside
Your
Courtyard by Marriott Hannover Maschsee
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Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Too far from town to not have some other hook”
3 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

Adequate hotel with average rooms, and a breakfast that randomly varies from poor to average.
Staff are very friendly though and always seem happy to help.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
15 December 2011
Dear kjshannef,

thank you very much for your evaluation. We are very sorry to see that your experience at our property wasn't as good as expected.
As we already mentioned in earlier valuations we will refurbish all of our rooms and floors next year to get them up-to-date again.
Any opinion of our guests is important to us to recognize gaps and close them. You wrote that the breakfast buffet was variating randomly. We would be more than happy if you would like to tell us what exactly caused that impression and help us to improve it. Please feel free to get in touch with us at sales.hannover@baum-hotels.de.
Thank you again for your review and we are looking forward welcoming you again in the future.
With kind regards from the lakeside
Courtyard by Marriott Hannover Maschsee
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Los Angeles, California
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“nice location at the lake but far from city center”
3 of 5 stars Reviewed 2 December 2011 via mobile

nice location at the lake but far from city center, not a walking distance and nothing to do around, just walk around the lake.
needs some renovation rooms are not Marriott standard at all, very very simple, cheap features.
better hotels in the city.
if you have a car location pretty good, parking expensive though
great gym in the opposite end of lake, with great spa. pools etc.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
5 December 2011
Dear cx123,
thank you very much for your review. We are sorry to see that your stay with us wasn't as good as you expected it. As you might have noticed we already renovated our Bar, Lobby and Banquet area. That was the start for our complete refurbishment which will be finished in summer 2012, rooms and floors included.
It is right that we are not directly located in the centre - in fact it is 1km away - but we are still in the heart of Hanover which also makes our parking fees one of the cheapest compared to other spaces in the city.
We would be more than happy if you would like to join us again in the future and please let us know if you would like to book a day at the SPA across - we do have a cooperation there.
with kind regards from the lakeside
Courtyard by Marriott Hannover Maschsee
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Cologne, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Standard Marriott Hotel”
3 of 5 stars Reviewed 18 September 2011

The hotel and the room is quite standard and no complain about it. The location of the hotel is next to a stadium, which could be disturbing when there's sport event going on. Unfortunately there was a soccer match being held in the stadium on the day that we arrived. The road to the hotel was blocked and we had difficulties driving directly to the hotel. Our room was facing the stadium, which we could hear the noises from there. But other than that, the location is OK. The city is within walking distance from the hotel.

Overall, we are satisfied with the stay in this hotel. The room was clean and considered spacious in the European standard.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
20 September 2011
Dear GuteReise88,

Thank you very much for sharing your experiences. It’s a matter of fact that our hotel is located between the Maschsee Lake and the stadium. For every two weeks during the soccer season we do have a match at the stadium and the street in front of the hotel is blocked by the police who are instructed about our guests to let them pass.
We know about the situation and we always try to make it as comfortable as possible for our guests. Anyhow we would like to apologize for any inconvenience you have had and we are looking forward welcoming you again at your next trip to Hanover.

with kind regards
Courtyard by Marriott Hannover Maschsee
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1 review
“Not as good as expected”
3 of 5 stars Reviewed 29 August 2011 via mobile

We stayed here for 12 nights in August while supporting a sports event close to the hotel. We were not warned about the lake festival that would be happening at the time totally disrupting any chance of a peaceful stay. Neither were we warned about the building work to refurbish the entrance foyer during our stay. The charges for Internet
access are extreme and wifi is only free for one hour/ day and only then if you sit in the lobby which was destroyed during our stay. Limited menu with no changing daily specials. Rooms comfortable but no tea/coffee making facilities. Friends stayed in another hotel nearby with much better facilities at less than half the price.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
2 September 2011
Dear Nightingale11,

Thank you very much for sharing your experiences made at our property. First of all we need to apologize for all the inconveniences you discovered during the time of your stay. Our reservation department used a lot of possibilities setting alerts and warnings about the construction site at our lobby like in email confirmations and at our homepage as well. Unfortunately the system confirmation after the booking at the homepage hasn't any possibility to show these kinds of information.
The internet connection is free for one hour per day. You are able to split this time up which is a solution we picked for our business travelers to create a possibility of checking their emails during the day. The wifi is working at all of our public areas and it's also possible to use the wired connection in the rooms. It is right that there are no coffee or tea facilities in the rooms but we do have a station at the front desk for this.
We know that writing this isn't a compensation to the things that happened but still we hope that you accept our apology and that we will get a chance to proof you better during your next stay in Hanover.
With best regards, your Team of the Courtyard by Marriott Hannover Maschsee
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Additional Information about Courtyard by Marriott Hannover Maschsee

  • Courtyard Hannover
  • Hannover Courtyard
Address: Arthur-Menge-Ufer 3, 30169 Hannover, Lower Saxony, Germany
Price range (per night):* INR5,657 - 19,940

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