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Courtyard by Marriott Hannover Maschsee – reviews, photos

4.0 of 5
Arthur-Menge-Ufer 3, 30169 Hannover, Lower Saxony, Germany
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Courtyard by Marriott Hannover Maschsee
Ranked #8 of 147 hotels in Hannover
4.0 of 5 stars 104 Reviews
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104 reviews from our community

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Los Angeles, California
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“nice location at the lake but far from city center”
3 of 5 stars Reviewed 2 December 2011 via mobile

nice location at the lake but far from city center, not a walking distance and nothing to do around, just walk around the lake.
needs some renovation rooms are not Marriott standard at all, very very simple, cheap features.
better hotels in the city.
if you have a car location pretty good, parking expensive though
great gym in the opposite end of lake, with great spa. pools etc.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
5 December 2011
Dear cx123,
thank you very much for your review. We are sorry to see that your stay with us wasn't as good as you expected it. As you might have noticed we already renovated our Bar, Lobby and Banquet area. That was the start for our complete refurbishment which will be finished in summer 2012, rooms and floors included.
It is right that we are not directly located in the centre - in fact it is 1km away - but we are still in the heart of Hanover which also makes our parking fees one of the cheapest compared to other spaces in the city.
We would be more than happy if you would like to join us again in the future and please let us know if you would like to book a day at the SPA across - we do have a cooperation there.
with kind regards from the lakeside
Courtyard by Marriott Hannover Maschsee
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Cologne, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Standard Marriott Hotel”
3 of 5 stars Reviewed 18 September 2011

The hotel and the room is quite standard and no complain about it. The location of the hotel is next to a stadium, which could be disturbing when there's sport event going on. Unfortunately there was a soccer match being held in the stadium on the day that we arrived. The road to the hotel was blocked and we had difficulties driving directly to the hotel. Our room was facing the stadium, which we could hear the noises from there. But other than that, the location is OK. The city is within walking distance from the hotel.

Overall, we are satisfied with the stay in this hotel. The room was clean and considered spacious in the European standard.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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See 3 more reviews by GuteReise88 for Hannover
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
20 September 2011
Dear GuteReise88,

Thank you very much for sharing your experiences. It’s a matter of fact that our hotel is located between the Maschsee Lake and the stadium. For every two weeks during the soccer season we do have a match at the stadium and the street in front of the hotel is blocked by the police who are instructed about our guests to let them pass.
We know about the situation and we always try to make it as comfortable as possible for our guests. Anyhow we would like to apologize for any inconvenience you have had and we are looking forward welcoming you again at your next trip to Hanover.

with kind regards
Courtyard by Marriott Hannover Maschsee
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1 review
“Not as good as expected”
3 of 5 stars Reviewed 29 August 2011 via mobile

We stayed here for 12 nights in August while supporting a sports event close to the hotel. We were not warned about the lake festival that would be happening at the time totally disrupting any chance of a peaceful stay. Neither were we warned about the building work to refurbish the entrance foyer during our stay. The charges for Internet
access are extreme and wifi is only free for one hour/ day and only then if you sit in the lobby which was destroyed during our stay. Limited menu with no changing daily specials. Rooms comfortable but no tea/coffee making facilities. Friends stayed in another hotel nearby with much better facilities at less than half the price.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Nightingale11 about Courtyard by Marriott Hannover Maschsee
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
2 September 2011
Dear Nightingale11,

Thank you very much for sharing your experiences made at our property. First of all we need to apologize for all the inconveniences you discovered during the time of your stay. Our reservation department used a lot of possibilities setting alerts and warnings about the construction site at our lobby like in email confirmations and at our homepage as well. Unfortunately the system confirmation after the booking at the homepage hasn't any possibility to show these kinds of information.
The internet connection is free for one hour per day. You are able to split this time up which is a solution we picked for our business travelers to create a possibility of checking their emails during the day. The wifi is working at all of our public areas and it's also possible to use the wired connection in the rooms. It is right that there are no coffee or tea facilities in the rooms but we do have a station at the front desk for this.
We know that writing this isn't a compensation to the things that happened but still we hope that you accept our apology and that we will get a chance to proof you better during your next stay in Hanover.
With best regards, your Team of the Courtyard by Marriott Hannover Maschsee
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Berlin, Germany
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Standard hotel”
3 of 5 stars Reviewed 22 August 2011

The hotel is a standard Courtyard hotel, so not quite as luxurious as a regular Marriott hotel. It is a little frayed around the edges and currently undergoing large scale refurbishments, so if you expect a speckless lobby it may be worth checking progress ahead before making the booking. The rooms are generally divided between city side (view over a tree) and lake side (view over man-made lake). The gym is miniscule, as are most hotel gyms in Germany, but you can go running around the lake, which is a consolation. Breakfast is pretty standard but the service is good and they remember guest's choices and preferences, which is nice.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Sassy_Traveller_82 for Hannover
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
2 September 2011
Dear Sassy_Traveller_82,
Thank you for your review of our property. We are proud of the service that we got and it's a pleasure to see that you experienced that as well. As you mentioned we are refurbishing our lobby and banquet area to create a more comfortable atmosphere for our guests. This procedure will be done by September 04th 2011. Our 149 guest rooms will follow during the next summer season. Maybe you want to visit us again and feel the difference? And if you're seeking for a bigger gym we would like to recommend the aspria health club that is just across the lake and holds speacial rates for our guests as well. We're looking forward welcoming you again.
with kind regards from the lakeside
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Derbyshire
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great location”
5 of 5 stars Reviewed 18 July 2011

The hotel was in the ideal location for sightseeing and the schutzenfest . The staff were helpfull and couldn`t do enough for us .
A great stay .

Room Tip: Stay in lake facing room on higher floor .
See more room tips
  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HAJCY, Verkaufsleiter at Courtyard by Marriott Hannover Maschsee, responded to this review
2 September 2011
Dear DerbyshireGaza,

thank you very much. It's always a pleasure for us as well. We're looking forward welcoming you again in the future.
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Additional Information about Courtyard by Marriott Hannover Maschsee

  • Courtyard Hannover
  • Hannover Courtyard
Address: Arthur-Menge-Ufer 3, 30169 Hannover, Lower Saxony, Germany
Price range (per night):* INR5,657 - 19,940

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