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Crowne Plaza Hotel Hannover – reviews, photos

4.5 of 5
Hinuberstrasse 6, 30175 Hannover, Lower Saxony, Germany
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Crowne Plaza Hotel Hannover
Ranked #13 of 147 hotels in Hannover
4.0 of 5 stars 80 Reviews
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80 reviews from our community

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Traveller rating
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Date Rating
Torino
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“So so”
3 of 5 stars Reviewed 23 September 2010
1
person found this review helpful

Very average hotel (but prices were very high due to an important fair happening in Hannover). Quite good position close to the city center. My room was at the 7th (and last) floor. It was silent but very ...average! Bathroom (with shower only) was quite small (but clean). I was hoping to get some kind of slippers but ...no way. I just got the minimum: no slippers, no bathrobe, no toothbrush, no toothpaste, no comb (at least there was an iron). TV was ridicously old for a 4 star hotel and Internet price is outrageous (16€ a day). Breakfast was very good and staff was efficient and helpful.

  • Stayed September 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Excellent room, good atmosphere.”
5 of 5 stars Reviewed 31 August 2010

The hotal place neer the main train station, excellent room, good atmosphere, good service.

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Basel, Switzerland
Top Contributor
85 reviews 85 reviews
Reviews in 67 cities Reviews in 67 cities
101 helpful votes 101 helpful votes
“Back door of central station, service improvable”
3 of 5 stars Reviewed 6 August 2010

This mid-class hotel doesn’t look appealing from the outside compared to other Crowne Plaza hotels, furthermore is its location not thrilling but still ok. Our check-in was involved with lots of discussion with the receptionist but at the end of the day I know what I reserved as a Priority Club-member and got it.
Once arrived on the 5th floor, we found a Superior twin bed room, with 2 sofas, walkable wardrobe, but all worn out. To my surprise the small bathroom and the separate toilet was modern. The balcony was big, unfortunately the view on Hannover is lacking of architectural highlights. The march to the Maschsee takes approx. 20mins., the shopping streets are 10 walking mins. away.
There are certainly better, more modern hotels in Hannover but it suited well for a night.

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hamburg
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
“odd and ugly designed room ! Internet a rip off !!”
2 of 5 stars Reviewed 23 March 2010
1
person found this review helpful

Crowne Plaza Schweizerhof Hotel in Hannover is a 4 Star Hotel, very good located.. just a 5 minutes walk from the Central Station.
The building itself is a kind of 60es or 70es styled building. Not very nice.
The lobby though is newly renovated and very well designed ! very stylish and comfortable..

But that is a very big contrast to the hallways and the rooms..
What an awful design in the room.. Some rooms with very very odd colours (Purple, Black, Yellow, Red and Gold) all mixed up, my eyes were hurting !!!

Other rooms in more decent colours, but very old fashioned !
The TV in all rooms is small and old !
Bathroom is clean but on the smallish side.

If you need Internet in the room just dont go to this hotel. NO WIRELESS... Only internet via cable !! And what a rip off.. 30 minutes : 5 € !!!!!!!!!!!!!!!!!!!!!!!!! (24 h 16€)
come on Crowne Plaza.. this is 2010 !!!!!

Staff is friendly and the rooms are clean.. but there are certain much better options in Hannover !! Stay somewhere else if u like it new and more stylish !

  • Stayed March 2010, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dorothea Rosilius, Assistentin der Geschäftsleitung at Crowne Plaza Hotel Hannover, responded to this review
12 April 2010
Dear SebastianHH,

Thank you very much for your feedback following your recent stay at the Crowne Plaza Hannover. We are very sorry that we could not meet your expectations in a 4* business hotel, but, looking at your other hotel reviews, we could not help noticing that we are in good company.

Regarding the internet charges, please be assured that there are a lot of travellers who are willing to pay for the use of internet in hotels, and, from your reviews, you will certainly be aware of the fact that at this point it is still a service that is charged for by many hotels. In addition to the (chargeable) internet access in the privacy of the hotel room, the Crowne Plaza Hannover provides a business center with free high speed internet access.

We welcome any objective review from our guests and we would be delighted if you chose the Crowne Plaza again during your next visit to Hannover.

Yours sincerely,

Dorothea Rosilius
Assistant to General Manager
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Houston, Texas
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Solid hotel”
4 of 5 stars Reviewed 28 June 2009

The Crowne Plaza in Hannover is a solid european style hotel. The room I had was generously sized and amenities are decent. Furnishings and design are typical of other European hotels that I've stayed at, meaning nothing fancy despite the price but I am expecting it. Bathroom was decent sized for a European hotel The hotel has an attached spa and fitness gym. Didnt use the spa, prices seemed expensive compared to the same services in the US. The gym is modest but still useful (treadmill, two variations on an elliptical, bicycle and a weight machine). Had dinner in the hotel restaurant and the meal was very good.

Location is about a 5 minute walk from the Hauptbanhof. The hotel is located on the north and east side of the train station, essentially the backside and away from the main Ernst August plaza. This places the Crowne Plaza on some quiet side streets but still a very short walk from the main shopping areas. Some local restaurants and coffee shops within a block of the hotel too.

One problem I had there was the internet connection. After my first day, the wireless internet connection went down and stayed down for the rest of my stay (about 2 weeks). Inquired several times over the 2 weeks about the problem and when it would be fixed and the front desk staff had no idea. Except for lobby internet access, I found it very tough not to have internet for my laptop in my room for 2 weeks. Hopefully they realize the importance of the access for business travelers.

Stayed June 2009, travelled on business
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Dorothea Rosilius, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review
6 July 2009
Dear "Zandango",

Thank you for writing this overall very positive review of our hotel. We appreciate your comments on the size and the equipment of the room as well as on your meal experience in the restaurant.

Regarding the internet issue, we know that a quick and secure internet connection is important not only to business travellers. We have therefore decided to improve our services by changing to a new internet provider.

Unfortunately, your stay fell right into this conversion period, and while during the conversion, technical limitations are inevitable, we did not quite realize neither the duration of the conversion period nor the impact the change had on the comfort of our guests.

We are very sorry this affected your wellbeing at the Crowne Plaza Hannover and assure you that we will be able to provide a correctly working internet connection during your next stay.

Yours sincerely,
Dorothea Rosilius
Assistant to General Manager
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Additional Information about Crowne Plaza Hotel Hannover

  • Crowne Plaza Hannover
  • Hannover Crowne Plaza
Address: Hinuberstrasse 6, 30175 Hannover, Lower Saxony, Germany
Price range (per night):* INR6,105 - 12,546

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