I stayed 4 nights here on a business trip. The location was good just outside the city center and near the Hauptbahnhof. Rooms were big, clean, comfortable, quiet, and modern. There is a business center with free internet access and printer in the lobby near the front desk. The staff was friendly and spoke both German and English. I highly recommend Dorint Pallas Wiesbaden for the business traveler.

Hi,

Relly it's a luxurious property of 4* but the room size, bed, sofa with cushion, toletries and location proves that it's more than that in reality. Beer Bar is nice and Beer is so tasty. Breakfast is awesome with lot of varities. The ambience and envrionment is simply superb. Near by massage parlour, Eros centre exists. Shopping malls are within walking distance. This property is a an expensie one but worthy to stay by considering all the above. Thanks Dorint for the courtesy extended !!!

Cheers,
Md. Mahbubur Rahman [Shohag]
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We book a one or two night stay in a good hotel 3 or 4 times a year. After reading reviews of the Dorint Pallas we decided to do an overnight on the 28th and 19th of August. Having stayed in the Mannheim Dorint, the Heidelberg Crowne Plaza and the Park Plaza in Trier (all advertised as 4 star) we expected to be well pampered in the Wisbaden Dorint. Although check in was great and our bell man super, the rest of the stay was not nearly as good as the other hotels I mentioned. Our Mini-bar fridge did not work, reception made no effort to remedy this. When I informed reception that there was only one bath robe in our room they informed me that they were aware of that, they only give a second on request. Simply put we did not receive 5 star treatment. Also even for a high end hotel the drinks prices were way too high! Overall it was simply not a good value.

One of the best things about this very good (but expensive) hotel is the front-office staff. Everyone I met on reception (several, over a multi-day stay) was friendly, professional and very helpful. Would that all hotel staff were as well trained!

Upon arriving by car, a porter immediately emerged on to the street to help with the baggage - that's rare. Checking-in was easy and efficient. The room was large with a separate desk; the bathroom was small with not-full-size bath. Very nice toiletries provided.

The outdoor restaurant was terrific; the food so good and service just the right degree of attentiveness and leaving you alone, that I ate there twice. Breakfast was also of very high standard, with double the number of usual options at a breakfast buffet.

The only problem was that the chambermaid pulled back all the blinds and curtains when she cleaned the room, (presumably on instructions so to do) that when I returned late afternoon the room was swelteringly hot with the sun shining in all day long. The air conditioning struggled with the resultant heat to cool the room down. I do not understand why chambermaids do this.

Having consulted the management, I found out how to open the large windows (there are no instructions) and how to operate the external blind (there are no instructions). Perhaps they could provide some to future guests?

Also, the chambermaid did not take away empty water and juice bottles, which I thought very odd in a 5* hotel.

I slept very well once the outside traffic had calmed down - my room faced Friedrich-Ebert-Allee, a dual carriageway. The hotel spans a whole block so I imagine rooms facing August-Victoria-Strasse are quieter. Ask for a room at the "front" if you don't want traffic noise.

There is one desk adjacent to reception for free internet use, which was welcome. There is no need to use their underground carpark at a charge - parking on the street is no problem.