Stayed here for three night for some R&R; was not disappointed...lets start with the good stuff...:

- Great gym, state of the art gym, most gym junkies have not seen this technology before as it is generally only in the hands of professional athletes; - air compression Kaiser equipment, go for a session everyday and feel the difference; amazing strength training, enjoy cause I have not seen it so readily available anywhere else, then hit the spa up - natural spring spa on the top floor of the complex;

- Bar - very cool and old school, it is a cigar bar so if you are are non smoking type steer clear but otherwise very nice;

- Breakfast, very very good, ok not a steal at 35 euro - life is for living - however if that is going to bother you in terms of cost then probably this place (or probably anywhere nice is not for you;

- Service - outstanding - during my stay purchased a new Boss jacket at one of the many good stores nearby, there was a slight mis-stitch in one of the seams, took it to front desk to get is resolved at a tailor before I wore it out for dinner - the gent at the front desk was very attentive, requested the receipt and organized the shop I purchased it from to fix it within an hour and a half;

- Location - great, good shops/restaurants nearby, all of which were good, Casino within staggering distance for the drunken gambler in all of us, airport is not far away, could not be better;

- Old feel style about the place - no flimsy card key that does not work at 2am, but an old fashioned key, it was very nice

Now things that could be done better:

- Size of the rooms; do not bring your cat to swing it, the rooms are very nice but quite small;

- Struggled to find anything else....

i have stayed he on each of my visit to wiesbaden... the service was impeccable the decor grand, the location ideal and the experience superb. dont miss a visit to the roman irish bathouse closeby where you can supplement this grand experience with a very german spa experience.

Stayed here as part of a Tauck tour. The hotel is very beautiful and the rooms are very new looking although I have no idea how old the hotel is. Good location to explore Wiesbaden as you can walk to the market square which is close by. Looked like there is some good shopping around but didn't have time to do this. We ate at the restaurant there one night and the food was very good. The bar was nice and one night they had a piano player in there. I am not sure if this is each night or not. Excellent breakfast with so many choices, hot and cold. Staff very helpful too.

In all my many years of travelling, I do not believe I have ever been mistreated at the reception of a hotel as this one. We checked in on Sept 8 2011 at around 8:30 p.m. and were shown to uor room. We were advised that the a/c was not working, thus we requested a change of room. After receiving much verbal abuse and refusal to speak to someone from management we were shown to another room of a much, and I mean mucjh lesser quality which the a/c also did not work. We decided to stay in the original room with the promise that a technician would be called the following day and/or we would be switched to another room. Neither situation took place and eventhough there were room turnovers, they just simply refused to do it. I was never able to speak to someone in management.