I have stayed in motel one chains many times, and normally you feel its a safe option, and it does what its says on the tin. I met a friendly lady at reception on check in, but there the good points ended in dramatic fashion. I was given the card key to room 605, I open the door, to my horror I discovered there was a young couple already in the room and in the bed. The horror and shock on all our faces was awful.
I rushed down to reception to inform them, this time i met a male member of staff who shook his head and never even said sorry. I was even made to feel that I was putting them out changing rooms, even though there was already someone in the room i was given.
I was finally given the card key to room 616, to my horror the ac did not work correctly, and this was one of the main reason i booked motel one in the first place. I did turned on the TV to relax and forget about everything, the english TV stations were not working. I again made my way to reception, they have no phones in the rooms. I was then greeted if that the right word by the same unfriendly male member of staff. I informed him of my problem, he auctally ignored me. I was not having this, and only got a responce when i said I would take the matter to managment, I was told someone would call to remedy the problems. To no surprise of mine no one ever did. Motels one are charmless robotic places with zero services at the best of times, but when they dont even do what is says of the tin, then staying in one of them is a complete waste of time. Do not stay here unless you have no choice, I for one will never will again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC