At first I could not believe this was true. I stayed at many budget hotels but never was I confronted with an army of bed bugs! I woke up in the middle of the night itching and covered with bites. This is beyond acceptable in a civilized world. If bed bugs weren't enough, there was a lot noise outside from a brothel conveniently located across the street and also form inside the hotel.

Stayed here 3 nights and were given a large room on the 5th floor. There were 2 of us staying (grandmother and myself) and there was more than enough space (even compared to the luxury hotels we stayed at during the organized portion of our tour of Germany) and it was clean. Wifi worked, breakfast was good, staff were always happy and helpful. The elevator is oddly small, but works fine. Room 502, at least, seemed very nicely renovated, soft beds, working TV, bathroom was good - my grandma commented that the shower was wonderful because she didn't have to step up and over to get in.

As mentioned in other reviews the breakfast room was next door and accessed by going outside but the fresh air was nice in the morning. Breakfast is only served until 10am so be sure not to miss it!

To agree with other reviewers, the neighbourhood is less than inviting - one block off the main area. There are adult shops nearby with groups of men lingering around, often staring and making me feel slightly uncomfortable but I still felt safe. I never am keen to walk outside alone at night anywhere in the world, but beyond staring I was never bothered by anyone. Like I said, it was just 1 block off of the main area and very accessible by bus and train and the various pedestrian streets and sites.

I would definitely stay here again, though if travelling with your grandmother, be sure to keep her eyes ahead and not peeking into the shops nearby!

I went to Germany for a few days and was looking around the internet. The website boasts newly remodeled rooms for a cheap price - 40 euro/night. First off, if you are coming by train or air, it's all the way on the OTHER side of the city...about a 10 euro cab ride unless you can figure out the street cars or buses. The minute I stepped out of the cab I wanted to get back in. Behind the hotel is "gentlemen's clubs". After a quick check in (with REAL keys!) and a typical scary European elevator ride, I got into my room, which was small but clean. If you walk a few blocks there is museums and some nice shopping. I returned to my room to find the phone didn't work, nor the television. I went downstairs to complain and after 20 minutes was given new batteries for the remote and told there was nothing he could do about the phone. There is no air conditioning, which wouldn't be an issue, but with windows open you get lots of street noise from the strip clubs - oh and I was told I was on the "quiet side." I hated my time - Frankfurt was a big city and I didn't care to see anything else so I booked a cheap Ryan air flight home. I had another night reserved but they wouldn't let me out of the reservation - be aware - you have to cancel by 6 p.m. the night before! The breakfast is huge and nice to try.

Stayed here for one night in August, and yes, you get what you pay for - surly service, dodgy area, and a lot of noise outside. I didn't feel comfortable walking around by myself at night around this place so avoid if you are a lone female traveller.

On the surface, the room itself seemed basic but clean, but this did not prepare me for the aftermath - the next morning I could see my skin was reacting to a few small insect bites, and nearly a week later I am scratching myself stupid with all the big bed bug bites they have turned into - the 'breakfast, lunch and dinner' pattern they have is consistent with these critters. The night I spent here was the only night I have spent elsewhere, so I'm about 99% sure this is where they came from.

I will never spend another night here again, and I do not recommend that you stay here, even if it is cheap. It's not worth the stress of boiling all your favourite clothes and scouring your own home for any bugs you could have transferred from this place.