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BEST WESTERN Hotel Scala – reviews, photos

3.0 of 5
Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
Hotel amenities
BEST WESTERN Hotel Scala
Ranked #105 of 260 hotels in Frankfurt
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    13
    41
    14
    3
    5
Date Rating
Vantaa, Finland
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Medium level hotel with a perfect location”
4 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

Hotel is quite small and I understand it has been renovated from what was earlier a normal apartment building. The rooms are quite small, but the interior is nice and for most parts it isn't even worn out. Breakfast wasn't included (14 eur) and in theory it would be quite ok, as there was something warm + vegetables, fruits, yoghurts... etc. What made the breakfast not so good was that clearly the kitchen capacity wasn't up to the seatings count, as all the time they ran out of something -- even the plates which they brought back one-by-one :) But nevertheless, a mediocre breakfast, but maybe some outside cafe breakfast would be my preference...

What was definitely best and ultimate about the hotel was the location. One block from shopping street Zeil and nearest metro station.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wexford,Ireland
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Good Location with Friendly Staff”
4 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

Have just returned from a three night stay at this hotel for xmas markets and shopping in Frankfurt. Would recommend this hotel. Breakfast was great and really set us up for the day out and about in Frankfurt. We got the train €3.90 from Frankfurt Flughafen to Konstablerwache and the hotel is just a two minute walk. The hotel was comfortable (We had a twin room no 71 on the seventh floor and the room temperature was lovely. The bathroom is small but functional. There are plenty of eating options in the immediate area. We were able to get coffee from reception during the day and we found the staff friendly and welcoming. Loved Frankfurt, the markets and fantastic shopping on the Zeil. We will be back.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Belo Horizonte, MG
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice and friendly hotel”
4 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

I started my travel to German in this hotel and it was a great start! Tha staff was very friendly, very helpful and the room was comfortable enough. The breakfast at the hotel is nice, with a lot of options. The location is also a good one, near the train station and the commercial zone. TIP: In the Zeil area, during weekends, there are a lot of merchants on the street, so it's a nice way to eat and meet people from Frankfurt!

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius, Lithuania
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Good value, ideal for a stopover”
4 of 5 stars Reviewed 31 October 2011

A classic BW corporate offering, the Scala has all of the facilities you'd need in a stopover hotel, with no frills and efficient, friendly service. Rooms are on the small side but clean and comfortable, with extremely effective soundproofing (our room fronted the main street and was next to the lift shaft - we heard neither). The room wasn't overheated as so many are at this time of year, and the bathroom was small but adequate. The promised complimentary room service coffee arrived on time and the hotel is conveniently located 200m from the tube station with a direct connection to Frankfurt airport. The main shopping drag was, as promised, just around the corner, offering plenty to eat. I didn't try the hotel buffet breakfast as I thought it overpriced but a corner cafe on the way to the tube station provided delicious pastries and good coffee to go. Given the budget price, in one of Europe's more expensive cities, I thought this was extremely good value, although the size of the room would have been a problem f I had been staying for longer, or if I had a family with me. That said, I didn't ask for a big room, and I'm sure that if I'd requested a move that would have been possible.

Room Tip: Don't bother with the buffet breakfast, get out and buy something from one of the dozens of cafe...
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usa
1 review
3 helpful votes 3 helpful votes
“Worst hotel”
1 of 5 stars Reviewed 14 September 2011
3
people found this review helpful

The staff and the reception was bad unsympathetic don't respect the visitors ...rooms not clean ..no air condition ..small rooms and bathroom ....

  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Hotel Scala

  • Best Western Scala
  • Best Western Frankfurt
  • Frankfurt Best Western
Address: Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
Price range (per night):* INR4,013 - 16,385

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BEST WESTERN Hotel Scala
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